1 of 1 Contract Analytical Skills Jobs in Welwyn Garden City

Job summary Team members must have service desk experience and possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad-spectrum customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/incidents in a … s device. Required to have high levels of concentration, often for long periods and work efficiently and professionally under pressure and unsupervised. The role requires strong technical and organisational skills with the ability to multi-task prioritise, work unsupervised and make decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have … degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Knowledge of administrative procedures, project management or information analysis Communication skills Essential Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/written communication skills Analytical Essential Problem solving skills and More ❯