Technical Programme Manager
- Hiring Organisation
- Pontoon
- Location
- Welwyn Garden City, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £750/day
technical transformations within the Help domain. Your mission? Simplifying and enhancing the support experience for colleagues while ensuring seamless delivery of existing services and onboarding new products. What You'll Do: Spearhead initiatives that prioritize simplification and digitalization across colleague support processes. Collaborate closely with Product, Engineering, and business partners … Developing centralized tools to digitalize Help processes, content, and documentation. Driving enhancements that prepare the Help service for the future while maintaining continuity and onboarding new consumers. Expanding new technologies and capabilities for experimentation and implementation, with a focus on AI. What We're Looking For: To thrive in this ...