2 of 2 Contract ITSM Jobs in West End of London

verbal communication skills. Desirable: Experience implementing information architecture within greenfield or transformation programmes. Experience with knowledge management or content management platforms. Understanding of IT Service Management and service taxonomy design. Experience with enterprise architecture frameworks. Experience designing information structures for collaboration platforms and digital workplaces. Familiarity with records management ...

digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce user stories, functional specifications, workflow diagrams and process documentation. ...