3 of 3 Contract Customer Experience Jobs in West London

Opportunity The User Experience team, which sits within the Digital Delivery Directorate, is made up of user researchers, performance analysts, service designers, interaction designers, and product managers. We collaborate with teams across UK Parliament to help them understand customers, make evidence-led decisions and design experiences and journeys that … further UK Parliaments purpose and meet the needs and expectations of customers and employees no matter the context or channel. The Customer Experience Design Team works alongside other digital and delivery professions such as programme and project managers, change managers, business analysts, content designers, developers, data experts ...

organisation. The role will work closely with designers, product teams and senior stakeholders , using research and evidence to shape design decisions, product direction and customer experiences. Key Responsibilities as a UX Researcher Deliver end-to-end user research across multiple initiatives, managing priorities and delivering efficiently. Plan and conduct … design leadership to influence strategic direction and product outcomes. Work independently from research scoping through to delivery , taking ownership of research quality and impact. Experience you'll need Mid-to-senior level experience in User/UX Research within Banking/Financial services. . Strong experience working ...

currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible for visiting customer … role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally complete the initial diagnostics before a repair is dispatched to you. You'll receive the fault details ...