3 of 3 Contract Customer Experience Jobs in West London

our staff through our SMART Working policy outlining our approach to agile and flexible working Closing date: 1 st July 2025 Can you extract meaning and create visibility of customer wants, needs and experiences and looking for an opportunity to shape a business based on your expertise? We are RCNi, part of the Royal College of Nursing Group. We … extraction processes. Work with marketing and BIS to improve segmentation and targeting from CRM to optimise business activities. 2. Maintain operational and technical processes that support B2C payment processing, customer onboarding and product fulfilment. Coordinate changes to Business and Operational Support (BOS) systems linked to implementation of Microsoft Wave releases, CRM upgrades, product testing, defects fix testing and SilverBear … and price updates in the CRM. Work with stakeholders as appropriate to identify and solve problems and bugs. 3. Act as RCNi lead in CRM-related projects to optimise customer experience, as directed by a member of the executive team. Take an active role in all CRM (RCN or RCNI initiated) projects that impact on RCNi commercial activity. More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯