2 of 2 Contract Customer Experience Jobs in West London

. This is a hands-on banking technology delivery role, responsible for taking the implementation from design and build through integration, testing, security assurance, customer migration, staged rollout, full release and transition into BAU. The new digital banking channel will be based on Temenos Digital , integrated with the Bank … delivery plan and critical path, manage multiple technology vendors and the systems integrator, and ensure the implementation delivers a secure, compliant and high-quality customer experience. This is not a generic IT Project Manager role. We are specifically looking for someone who has personally delivered a customer-facing ...

evidence records in line with agreed programme standards support change control, milestone tracking and delivery assurance across agreed CAST activity track delivery against the Customer Experience Strategy, public action plan and internal delivery plan ensure workstream leads provide timely, consistent and evidence-based updates. 3. Required skills … experience Project Manager - Interim project management and PMO experience in a complex organisation ability to coordinate meetings, actions, workshops, stakeholder inputs and day-to-day delivery activity good documentation management, version control and project administration discipline experience supporting change control, delivery assurance and escalation of blockers experience ...