1 of 1 Contract Digital Customer Experience Jobs in West London

will involve working closely with the Head of Digital. Youll work closely with internal teams, external agencies, and senior stakeholders to ensure smooth website trading, deliver best-in-class customer experience, and meet commercial targets. Strong analytical skills, attention to detail, and confidence working with data and Excel are essential, alongside the ability to plan, organise, and guide … conversion Oversee product merchandising, pricing, and content in line with marketing and brand priorities Analyse product performance, website traffic, and conversion data to identify opportunities Review site UX and customer journeys, suggesting improvements to drive sales Support website integrations and functionality with ERP systems Collaborate with Finance and Planning teams on forecasting and performance tracking Lead weekly trade reporting … and trading best practices are consistently followed About You: To be successful in your application, you will already be working at a eCommerce Manager level, have previous line management experience and know what it takes to create great digital customer experiences. You will have/be: Highly organised, with experience managing complex eCommerce activity across More ❯