2 of 2 Contract PRINCE2 Jobs in West London

communication skills. Ability to manage competing priorities and workstreams simultaneously. Experience working with hybrid and remote teams. Qualifications Essential iTrent experience is essential Desirable PRINCE2 Practitioner. Programme Management qualification. Candidate Requirements To be considered for this opportunity, applicants must: Have proven, relevant experience delivering HR and Payroll systems projects. Have ...

MainpurposeofServiceOperationsAnalyst TheTechnologyBusinessUnitoperatestoDesign,Deliver,RunandMaintainthetechnologysolutionsandservicesrequiredfortheCounciltoprocessbusinessanddeliverservicestotheresidentsofLambeth. ServiceOperationsAnalystAllfunctionsworkcollaborativelytodelivereffectiveendtoendsolutionsandservices. ServiceOperationsAnalystThisroleworkswithintheRunandMaintainfunctionwhichisaccountableformanagingtheday-to-dayoperationoftechnologysolutionsandservicestomaintainsecurity,availability,andcontinuousimprovementtoenableeffectivebusinessoperationswithhighlevelsofcustomersatisfaction. ServiceOperationsAnalystThisfunctionisalsorequiredtosupporttheDeliveryfunctionbyprovidingresourcestobuilddigitalandinformationtechnologysolutionsandservicesthatmeettheDesignrequirementsandforprovidingearlylifesupportfornewandchangingsolutionsandservicesacceptedintoliveoperation. 1.Responsibleforinitiatingandmonitoringactionstoinvestigateandresolveproblemsinsystems,processes,andservices.Assistswiththeimplementationofagreedremediesandpreventativemeasurestoassurecontinuityandavoiddisruptiontobusinessservicesensuringhighlevelofcustomersatisfaction. 12.Responsibleformonitoringservicecomponentcapacityandinitiatesactionstoresolveanyshortfallsaccordingtoagreedprocedurestoensurecontinuityofserviceandavoiddisruptiontobusinessservices. 3.Responsibleforensuresthattrackingandmonitoringofperformanceofservicedeliverythroughallchannels(human,digital,self-service,automated)iscarriedout,metricsandreportsarecreated,analysed,anddistributed,issuesareresolvedandidentifiedimprovementsaredeliveredthroughtheContinuousServiceImprovementPlan 4.ResponsibleforcontrollingITassets,includingbusinessandoperationalsoftwarelicencing,ensuringthatadministrationoftheacquisition,storage,distribution,movement,anddisposalofassetsiscarriedouttoreducecost,maintainsecurityandenablereuseandavoidingunnecessaryacquisition. 5.ResponsibleforworkingwithTechnologyAssuranceandOperationsteamstoimplementarrangementsfordisasterrecoveryanddocumentsrecoveryproceduresinordertoensurearapidrecoveryofbusinessservicesreducinganyadverseimpactonbusinessoperations. ...