2 of 2 Contract Stakeholder Engagement Jobs in West London

fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high-quality support … meet evolving business requirements. Work closely with the Digital Customer Services Manager on long-term planning, resource management, budgeting and service development. Manage stakeholder relationships, proactively gathering feedback and ensuring excellent customer service delivery. Act as the operational lead during major incidents, coordinating resolution efforts and minimising business impact. ...

dependency tracking, budget monitoring, benefits monitoring and delivery evidence. The postholder will also undertake standard project management duties, including meeting coordination, action follow-up, stakeholder liaison, documentation control, issue resolution support and day-to-day progress tracking across agreed workstreams. 2. Scope of work Project Manager - Interim maintain … integrated CAST programme plan and key milestones coordinate programme governance, including Programme Board, workstreams, DLT engagement and senior reporting prepare highlight reports, dashboards, decision logs and action trackers maintain RAID, dependency, decision, action, budget and benefits trackers support the Programme Lead to identify slippage, resourcing pressures, delivery risks ...