Customer Support Engineer - DERMS
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- Livingston, West Lothian, Scotland, United Kingdom
- Employment Type
- Contract
- Contract Rate
- From £500 to £550 per day
flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate ...