2 of 2 Contract Chat Support Jobs in the West Midlands

infrastructure and Back Office projects. Tech teams are undergoing a diverse range of technical training programme aimed at providing colleagues opportunity to develop their technical and leadership skills and support their career aspirations. The Role Holland & Barrett has been a trusted name in health and wellness for over 150 years. H&B's IT Operations division is undergoing exciting … new change, offering key support for the business including the rapidly growing in house development teams. Our team are proud to be part of the global workplace community here at H&B, with colleagues from all corners of the world. You'll join our Tech Support team that looks after IT systems, software, and hardware for internal users … at H&B. The position invites you into our small but dedicated team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT Service Management, Infrastructure Support, Network Support, and the Service Desk Support team who are a More ❯

with the occasional travel to the client’s office in Solihull . The focus of this role will be on Dynamics Omnichannel with Co-Pilot studio (IVR and also chat bot) to support with a project the client has inflight. The roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with … flow and process automation Customise and configure Dynamics 365 applications to meet specific business requirements Provide technical guidance and mentorship to junior developers and other team members Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 applications Create and maintain comprehensive documentation for all development and integration activities Work closely with More ❯