2 of 2 Contract Client Onboarding Jobs in the West Midlands

along their hardware specialist IT brokerage service. The Role In this key customer-focused role, youll be at the heart of creating a seamless, positive experience for every new client joining SwapIT. As the main point of contact, youll guide customers from their first interaction through to successful onboarding, making sure all documentation is accurate, coordinating stock … needs, and handling queries with confidence, clarity, and a genuine commitment to great service. Key Responsibilities: Lead onboarding calls with new customers, guiding them through their processes and gathering the information needed for a smooth start. Create, manage, and quality-check onboarding documentation, ensuring equipment requests reach the right teams without delay. Deliver outstanding customer support … quickly, clearly, and professionally. Track and manage stock availability to ensure equipment is allocated on time and customer expectations are met. Work closely with internal departments to keep onboarding workflows efficient, accurate, and customer focused. Maintain clear, up-to-date records of all onboarding activity to support accurate reporting and seamless internal communication. Spot potential issues More ❯

their hardware specialist IT brokerage service. The Role In this key customer-focused role, you’ll be at the heart of creating a seamless, positive experience for every new client joining SwapIT. As the main point of contact, you’ll guide customers from their first interaction through to successful onboarding, making sure all documentation is accurate, coordinating … stock needs, and handling queries with confidence, clarity, and a genuine commitment to great service. Key Responsibilities: Lead onboarding calls with new customers, guiding them through their processes and gathering the information needed for a smooth start. Create, manage, and quality-check onboarding documentation, ensuring equipment requests reach the right teams without delay. Deliver outstanding customer … quickly, clearly, and professionally. Track and manage stock availability to ensure equipment is allocated on time and customer expectations are met. Work closely with internal departments to keep onboarding workflows efficient, accurate, and customer focused. Maintain clear, up-to-date records of all onboarding activity to support accurate reporting and seamless internal communication. Spot potential issues More ❯