Problem Management Specialist
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
on the effectiveness of problem management activities. Identify trends and patterns to anticipate and prevent future incidents. Participate in incident reviews and post-incident analysis meetings. Drive continuous improvement initiatives to enhance the problem management process. Provide guidance and support to other team members on problem management practices. Participate … formal and informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable : Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. more »
Employment Type: Contract
Posted: