month fixed-term role within The Royal Wolverhampton NHS Trust (RWT) ESR (Electronic Staff Records) and Workforce Intelligence (WI) service. This position primarily supports the enhancement of ESR data quality and the successful implementation of ESRGo functionalities, directly contributing to our vision of a decision support unit that empowers data-driven decision-making. The post-holder will be … instrumental in investigating and resolving routine to moderately complex data discrepancies within ESR and other workforce systems, moving beyond basic dataentry to actively identifying and addressing the root causes of inaccuracies. A key responsibility involves supporting the development and implementation of process improvements for ESR operations, especially those related to increasing self-service utilisation and reducing … ESR Improvement Plan. The WS Improvement Officer will assist in developing user guides and delivering practical support/training to colleagues on new or improved system functionalities, fostering greater data ownership and colleague experience. The role requires collating, analysing, and distributing regular workforce reports, ensuring their accuracy and relevance for operational and strategic insights across both Trusts. Main duties More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Momenta Group Global
to join their vibrant team. The ideal candidate will have a strong background in handling both inbound and outbound calls, possess excellent attention to detail, and demonstrate proficiency in dataentry and following established processes Tell me more Location: Stoke-on-Trent (Office based) Rate: £140 p/d via umbrella Work Pattern: M-F - 9am - 5pm Start …/emails from customers with professionalism and courtesy. Provide accurate information regarding products and services. Analyse customer needs and recommend appropriate solutions. Maintain accurate records of customer interactions through data entry. Follow up on customer inquiries to ensure satisfaction. Adhere to company policies and procedures while maintaining confidentiality. Requirements Proven experience in a customer services/call handling role … dealing with inbound & outbound calls Proficient in dataentry with excellent attention to detail. Strong communication skills in English. Ability to analyse customer needs effectively and provide suitable solutions. Excellent phone etiquette at all times and interpersonal skills. A positive attitude and a willingness to learn are essential for success in this role More ❯
B6, Perry Barr, City and Borough of Birmingham, West Midlands (County), United Kingdom
Rapid Resource Limited
multiple EPOS units for deployment Unbox, inspect, and prepare SCO lanes and peripheral equipment Clean and refurbish used hardware for reuse Light engineering tasks (drilling, de-burring, riveting) Accurate dataentry (serial numbers, check sheets, spreadsheets) Check and verify stock against picklists Package equipment (pallet wrapping, labelling) Support warehouse operations (moving boxes, breaking down packaging, using pallet trucks More ❯