business processes. * Technical experience with a variety of products and technologies is a plus. Qualifications: * Essential: Degree in a relevant discipline; ITSM certifications (e.g., ITIL v3 foundation or ISO20000). * Desirable: Project management certifications (e.g., PMP or Prince2). Why Join Us? * Work in a collaborative environment where your ideas More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Reed Technology
within budget. Identify and manage project risks and issues. Communicate with stakeholders and prepare reports. Skills: Strong organisational, coordination, and communication skills. Knowledge of ITIL service management frameworks. Ability to manage multiple priorities and work collaboratively. Qualifications: Proven experience managing Service Management projects within Critical National Infrastructure (CNI). Project More ❯
Warwickshire, Birmingham, West Midlands Hybrid / WFH Options
LA International Computer Consultants Ltd
issues as necessary *Negotiation and persuasion skills *Ability to work with colleagues and stakeholders at all levels Nice to have skills: *An understanding of ITIL framework *UK Payroll Legislation *Experience of working within the healthcare sector Location: Warwick (Hybrid working to be agreed with the team lead, typically it's More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
issues as necessary *Negotiation and persuasion skills *Ability to work with colleagues and stakeholders at all levels Nice to have skills: *An understanding of ITIL framework *UK Payroll Legislation *Experience of working within the healthcare sector Location: Warwick (Hybrid working to be agreed with the team lead, typically it's More ❯
internal and external customer and keeping them in mind when taking actions or making decisions Key Skills The post holder must have: * Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. * Ability to understand business logic, technical tools and be an analytic thinker … in writing and executing complex SQL queries and Familiarity with stored procedures, views, functions, SQL jobs for Microsoft SQL databases * Experience in utilising appropriate ITIL based Incident, Problem and Change Management processes and procedures to support and maintain applications Desirables * Previous experience of working in a 2nd Line Application Support … role * ITIL v3/4 - Foundation * Certification in Tableau is desirable Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior More ❯
experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent communication … InformationTechnology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITIL Foundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT Recruitment and More ❯
Chain modules . This position plays a key role in third-line support and the delivery of configuration-based changes, while ensuring alignment with ITIL standards and continuous improvement initiatives. You will work collaboratively across internal teams and third-party suppliers to ensure the ERP system delivers strong user experience … architecture and data flows. Experience working in service-level driven environments with clear SLA targets. Proven track record in application lifecycle management within an ITIL framework. Excellent problem-solving, analytical, and documentation skills. Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability … to manage competing priorities and deliver to deadlines. Desirable Skills Proficiency in Oracle SQL and PL/SQL Oracle EBS certifications in relevant modules ITIL Foundation certification Contract Details Rate: £500 per day IR35 Status: Inside IR35 Location: Warwick-based, with 1 day per week in the office More ❯
Chain modules . This position plays a key role in third-line support and the delivery of configuration-based changes, while ensuring alignment with ITIL standards and continuous improvement initiatives. You will work collaboratively across internal teams and third-party suppliers to ensure the ERP system delivers strong user experience … architecture and data flows. Experience working in service-level driven environments with clear SLA targets. Proven track record in application lifecycle management within an ITIL framework. Excellent problem-solving, analytical, and documentation skills. Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability … to manage competing priorities and deliver to deadlines. Desirable Skills Proficiency in Oracle SQL and PL/SQL Oracle EBS certifications in relevant modules ITIL Foundation certification Contract Details Rate: £500 per day IR35 Status: Inside IR35 Location: Warwick-based, with 1 day per week in the office More ❯