7 of 7 Contract ITIL Jobs in the West Midlands

EC2, RDS, S3, Lambda). Desirable Skills Programming experience in Java, Go, or Python . Understanding of cross-domain technologies and security models. Background in service management environments and ITIL practices. Proven application of observability patterns and system health metrics. Experience with Microsoft Azure cloud services. For more information, send your CV to Ryan at (url removed) Services Advertised are More ❯

and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn - someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking Why join us? A collaborative, supportive IT team that wants you to grow Exposure to a broad More ❯

. Proven ability to lead projects during Go Live periods . Strong stakeholder management and consultancy skills , able to communicate technical solutions to senior leaders and vendors. Understanding of ITIL concepts and enterprise IT operations. More ❯

at all levels Be keen to take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary starting £31,335 rising to More ❯

communicate required improvements at all levels both internally and externally. Excellent knowledge of technical management, information analysis and of computer hardware/software systems including but not limited to ITIL concepts. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation, with a specific focus on office relocations More ❯

Are you passionate about driving excellence in IT Service Management? The West Midlands Combined Authority is seeking a dynamic professional to help align ICT systems and services with ITIL best practice guidelines. In this pivotal role, youll ensure that all live systems are fit for purpose, secure, and continually improving, supporting the integrity and availability that our digital infrastructure demands. … environments, wed love to hear from you. Please note, this is a 6 month Fixed Term Contract. What you will be doing. To assist in the effective implementation of ITIL practices that add value to Digital and Data. To assist in maintaining good IT Service Management best practice (ITIL). To ensure that all ICT processes adhere to standards, aligning … with the ITIL maturity model. To assist in the updating of a Service Portfolio and Service Catalogue, including the continual management of the Service Catalogue. Supporting the management of Major Incidents, providing punctual actions, requesting the vendor for identifying root causes and defining remedial measures (problems, prevention, and avoidance). To assist the ICT Change Manager to help deliver an More ❯

ownership of IT Asset and Configuration Management (SACM) within their Shared Service team. You'll ensure the integrity of the Configuration Management Database (CMDB) and drive process improvements using ITIL best practices . This is a hands-on role with strategic elements, working across IT teams to maintain accurate data, support service improvements, and deliver integration projects. Key Responsibilities Define … new services. Facilitate workshops and document policies and procedures. Drive continuous improvement and automation initiatives. Work on BAU and development programmes, including integration projects. What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and Configuration Management . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes … and ITIL best practices. Experience with hardware/software asset management. Excellent communication and stakeholder engagement skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. More ❯