6 of 6 Contract ITIL Jobs in the West Midlands

cause analysis, and implement permanent fixes. * Hands-on experience with monitoring, alerting, and logging tools. * Familiarity with incidents, problem, and change management processes in ITIL-based environments. * Strong SQL programming and debugging skills with relational and cloud databases. * Experience with traditional and non-traditional forms of analytical data design (Kimbal ...

years' professional experience in data science with a proven track record of delivering impactful solutions. Strong understanding of CRISP-DM, MLOps, Agile delivery and ITIL or similar frameworks. Expert-level proficiency in Python and SQL, with sound software engineering practices (modular design, testing, CI/CD). Deep expertise across ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

experience below is essential for this role: Service Desk Lead Experience Stakeholder Management Experience Hands on Service Desk Experience Power Bi Experience with ITIL will be a plus Key Responsibilities: Being the first point of contact for escalations from the service desk Managing the service desk analysts Providing hands ...

operational support. Diagnose and resolve database-related issues, including performance bottlenecks, capacity constraints, replication failures, and other data integrity concerns. Strong knowledge of ITIL framework Maintain adherence to database vendor licensing requirements and ensure compliance with contractual agreements. Lead incident and problem management activities, conducting root cause analysis and implementing ...

that we are maximising the systems and functionality. In this varied role you will support the service desk, providing 2nd line support following our ITIL incident and problem management processes and ensuring that we deliver in accordance to our service levels. Analytical and logical, you will be an integral part … change management and governance skills with a willingness to develop and improve. Ideally you will hold relevant service management and project qualifications such as ITIL, although this is not essential. Closing Date: 8th March 2026 Interview Date: to be confirmed ...