3 of 3 Contract Mobile Device Management Jobs in the West Midlands

the ability to work effectively in a team environment. This role will specialise in supporting network infrastructure products, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM). The ideal candidate will have expertise in managing platforms like Samsung Knox, Apple device management via Intune, and ChromeOS management through Google. This role also requires a solid understanding of MDM and Mobile Application Management (MAM) solutions from third-party providers. Responsibilities Deliver 3rd-line technical support to local and remote staff, ensuring swift resolution of complex issues Provide specialised support to VIP users, ensuring high availability and exceptional service quality Participate in incident management processes … best practices and solutions About You Requirements Certification in network technologies Solid understanding of network design Demonstrable experience leading a major project Experience with scripting or automation to enhance device deployment and support processes Knowledge of security best practices for network technologies Knowledge of routing protocols such as BGP, OSPF, and EIGRP Familiarity with switching protocols like STP, VLANs More ❯

work outside of typical office hours for urgent IT issues Experience working in a fast-paced environment Strong troubleshooting skills Interpersonal skills Strong verbal and written communication Strong time management Ability to work under pressure Full valid UK driving licence Desirable: Software Knowledge for business environments Cybersecurity Awareness Knowledge of Microsoft Teams Meeting Room solutions Knowledge of Mobile Device Management systems What you’ll get in return Salary starting £36,625 rising to £42,270 18-month Fixed Term Contract Monday to Friday, 8:00am to 4:30pm, with the opportunity of 2 day a week remote working 5 weeks’ annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private More ❯

service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective More ❯