1 to 3 of 3 Contract Service Delivery Jobs in the West Midlands

Contract until August 2026. £34,000 starting salary + 40 days paid holiday and 14.5% pension contribution. Main duties Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyses service records against agreed service levels regularly to … identify actions required to maintain or improve levels of service, and initiates or reports these actions. Application Support Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and more »

ICT Delivery Manager Job type: Full time/Fixed Time Contract end date- 19-12-2025 Hours: 40 hours (including 5 hours paid lunch breaks) Salary: £40,000 per annum Location: Edmund House, Birmingham (with only occasional travel to Nacro or partner sites.) We are a national social justice … and you could now help us make an even bigger impact going forward. Who are we looking for: We are seeking an experienced ICT Delivery Manager to oversee and manage the delivery of ICT projects, ensuring they are completed on time, within scope, and within budget. The ideal … business skills. Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of project and service delivery frameworks, with reference to project management and more »

Friday, 9:00 - 17:00 Location: Birmingham Salary: £11.44 PAYE Job Objectives and Responsibilities: Scheduling Management: Utilize the latest scheduling software to manage the delivery of jobs allocated to the engineering team. Resource Deployment: Ensure the correct engineering resource is deployed to achieve first-time fixes for customers, using … engineers. Adhere to Group and company policies and procedures at all times. Report any deficiencies in systems of work or equipment that may affect service delivery or pose a health risk. Qualifications: Proven experience in scheduling or coordinating roles, preferably in an engineering or technical environment. Proficiency in more »