1 to 3 of 3 Contract ServiceNow Jobs in the West Midlands

Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement best practices for ServiceNow configuration, customization … and development. Module Expertise: Serve as a subject matter expert (SME) in ServiceNow functional and operational modules, including Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS). Provide guidance and support to internal teams on module configuration, workflows, and integrations. Expansion Projects: Lead expansion initiatives to … deploy new ServiceNow modules or functionalities to support evolving business needs. Collaborate with stakeholders to gather requirements, define project scope, and develop implementation plans. Integration Projects: Architect and implement integrations between ServiceNow and other enterprise systems, applications, and tools. Ensure seamless data flow and synchronization between ServiceNow and external platforms. more »

across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to more »