3 of 3 Contract Target Operating Model Jobs in the West Midlands

design and transition a new Salesforce-based customer platform into live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This … portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target Operating Model (TOM), service strategy and support model for a new Salesforce, SAP and customer portal environment. Lead service design and service transition activities, ensuring operational readiness ...

nice to have worked (but not essential to have worked in sectors like retail or finance). Essential that you will have worked on Target Operating Models and Strategy and also large scale ERP/CRM transformation programmes. Highly rewarding programme of work to be involved in... Reasonable ...

wider project team on issues, challenges and opportunities to strengthen implementation. Responding empathetically and transparently to worker concerns while maintaining alignment with the target operating model. Helping services maintain accurate rosters, record absences correctly and follow key requirements such as clocking in and clocking out. Working pattern ...