with individuals and groups of customers and stakeholders as directed by line manager. Assist team members to devise solutions for complex issues. Supported Services include (but not limited to): MicrosoftWindows 11 & 10 (Operating System) Microsoft 365 (Click To Run, Office, Vision, Project) GP Clinical Systems (Cegedim Vision, EMIS Web, TPP SystmOne) GP Managed Print Service (Hewlett Packard … Authentication Services (Active Directory, Azure) Deployment Services (SCCM, InTune, WSUS) Provide analysis and advice on the interpretation of data produced by those systems and products. Participate in discussions on IT related matters, supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. Our stakeholders include: Cegedim Community Health Councils (CHCs) Dell UK EMIS More ❯
IT Service Desk Analyst Role: IT Service Desk Analyst Specialism(s): IT Service Desk, Service Delivery, User Support, Windows 11, Microsoft, Deployment, SCCM, Azure, IT Hardware, User Service Support Type: Contract, Daily Rate IR35 Determination: Inside IR35 Duration: 3 Months Pay Rate: 18 - 20 per hour Start: ASAP/Urgent IT Service Desk Analyst CPS Group UK are delighted … the IT Service Desk Analyst will primarily provide user-facing support and support small IT-centric projects such as rolling out Windows 11 devices and reimaging machines using the Microsoft Deployment kit (MDT) and SCCM. The IT Service Desk Analyst will also assist with other key technical duties including floor-walking, assisting the Service Desk team in completing tickets … responding to requests for IT hardware and software and answering in-bound IT Support calls. Role Requirements & Experience - Exceptional user-facing and communication skills - Hands-on experience using core Microsoft support technologies (e.g. SCCM, MDT, Intune) - Experience deploying Windows 11 devices/upgrading from Windows 10 - Experience with Microsoft Azure (desirable) - Able to work on-site More ❯
IT Service Desk Analyst Role: IT Service Desk Analyst Specialism(s): IT Service Desk, Service Delivery, User Support, Windows 11, Microsoft, Deployment, SCCM, Azure, IT Hardware, User Service Support Type: Contract, Daily Rate IR35 Determination: Inside IR35 Duration: 3 Months Pay Rate: £18 - £20 per hour Start: ASAP/Urgent IT Service Desk Analyst CPS Group UK are delighted … the IT Service Desk Analyst will primarily provide user-facing support and support small IT-centric projects such as rolling out Windows 11 devices and reimaging machines using the Microsoft Deployment kit (MDT) and SCCM. The IT Service Desk Analyst will also assist with other key technical duties including floor-walking, assisting the Service Desk team in completing tickets … responding to requests for IT hardware and software and answering in-bound IT Support calls. Role Requirements & Experience - Exceptional user-facing and communication skills - Hands-on experience using core Microsoft support technologies (e.g. SCCM, MDT, Intune) - Experience deploying Windows 11 devices/upgrading from Windows 10 - Experience with Microsoft Azure (desirable) - Able to work on-site More ❯
