Project Manager - Customer Journey
- Hiring Organisation
- Pontoon
- Location
- Leeds, West Yorkshire, United Kingdom
- Employment Type
- Contract
priorities and drive improvements that deliver better customer outcomes. This role is ideal for someone who is passionate about customer experience, journey optimisation and continuous improvement within a digital environment. Key Responsibilities Understand and optimise end-to-end customer journeys. Analyse customer data, behaviours and feedback … Champion customer needs throughout the product development lifecycle. Work closely with Product, Design and Engineering teams to deliver customer-focused solutions. Drive innovation and continuous improvement across digital journeys. Build alignment across stakeholders to ensure effective delivery of customer outcomes. Skills & Experience Essential Experience in Customer Journey ...