6 of 6 Contract Service Management Jobs in West Yorkshire

Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged … company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service ...

Infrastructure Engineer to join their team, this roles core purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience. Key Responsibilities Deliver and support IT infrastructure and end-user services in line with … agreed service levels. Support continuous service improvement, embedding customer care and service excellence as core values. Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools. Collaborate with colleagues to identify, investigate, and resolve system ...

Friday. Key Responsibilities Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance … contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience ...

Friday. Key Responsibilities Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance … contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience ...

month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system … security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date ...

month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Lead and manage the SAP service, ensuring reliable and high-quality delivery Oversee incidents, problems, and changes within an ITIL framework Support and contribute to the ERP transformation and system … security, access controls, and compliance Lead and develop the SAP support team Requirements Proven experience managing SAP or ERP systems Strong understanding of IT service management (ITIL) Experience leading teams and managing suppliers Involvement in ERP implementations or transformation programmes Please apply with an up to date ...