1 of 1 Contract Service Management Jobs in West Yorkshire

Requirements: Where required by a line manager or a Senior ISP, support, maintain, configure or develop applications to meet and/or exceed agreed service levels. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core … values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues ...