Service Designer - SC Cleared
- Hiring Organisation
- Experis
- Location
- Corsham, Wiltshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £550 - £600/day
artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve services through AI, GenAI and automation, ensuring any changes genuinely enhance user experience and service adoption. Initially you'll focus on Incident, Major Incident, Problem, Knowledge and Configuration Management … research and stakeholder engagement Journey mapping (AS-IS/TO-BE) Service blueprints and operating model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd ...