2 of 2 Contract Management Information System Jobs in Wiltshire

user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with … configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. ...

opportunities within the scope defined by the OMNIA Security Assurance Lead. Conducting formal Initial Security Risk Assessments using the NIST 800-37 Risk Management Framework and associated guidelines. Ensuring alignment of security risk assessments to UK Defence policies and standards, such as GovS 007: Security and DEFSTAN norms. … established solution. Experience of delivering MoD Secure by Design operational solutions. Understanding/experience of waterfall and agile delivery methodologies. Strong knowledge of system architectures. Able to understand and articulate the impact of vulnerabilities on existing and future designs, systems and how easy or difficult it will ...