7 of 7 Contract Service Management Jobs in Wiltshire

Job Title: DV Cleared Service Desk Analyst. Location: Corsham Duration: 6 months with possible extension Rate: Up to 450 per day via an approved umbrella company Brief overview on the role/project: The Service Desk Analyst services shall be responsible for the following Manage and maintain Service Desk jobs assigned by Service Desk Manager Respond … to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager To perform and complete the daily check list and report any issues to the Service Desk Manager Proactively reporting any potential improvements in processes or procedures to the Service Desk Manager/Operations Management Report any potential security risks using the directed authority processes as soon as possible Conduct account management and processing in line with authority access management procedures particularly focused on application or permissions for Base Skype Managing More ❯

Service Desk Analyst - Must have an Active DV Clearance Overview - Service Desk Analyst We are seeking an experienced Service Desk Analyst to join a busy and fast-paced service delivery team. This role is ideal for someone who thrives on solving problems, supporting users, and ensuring high-quality IT services. As a Service Desk Analyst … you will play a key role in managing incidents, maintaining processes, and delivering excellent service to a wide user base. Responsibilities - Service Desk Analyst Manage and maintain service desk jobs, ensuring timely responses and escalations. Perform daily checklists, reporting any issues or risks to management. Handle account management tasks, including user provisioning and permissions. Manage incidents … within the system environment and across designated boundaries. Proactively suggest improvements to processes and procedures. Support continual service improvement initiatives. Produce and distribute management information from service management tools. Skills and Experience - Service Desk Analyst ITIL v3 Foundation certification (minimum). Strong IT service desk background with experience in ITSM tooling such as Remedy. More ❯

We're looking for a PMO Analyst to join a growing Service Support Office (SSO) within a major Defence organisation. This team acts as an evolved PMO function, supporting the performance, governance, and monitoring of large-scale, in-service IT and transformation projects. Rate - TBC Duration - 36 Months Location - Corsham Responsibilities Supporting programme and project governance activities across … a major defence portfolio Monitoring performance and reporting metrics for in-service delivery Assisting in the management of risks, issues, dependencies, and change control Producing reports, dashboards, and updates for senior stakeholders Helping to embed best practice PMO processes across the team Supporting continuous improvement within the Service Support Office Key Requirements 2-5 years' experience in … a PMO, project support, or analyst role Familiarity with IT Service Management and/or major government or defence programmes Strong communication and stakeholder engagement skills Proficiency in reporting tools (e.g., Excel, Power BI, or similar) A proactive and detail-oriented approach to problem-solving Reasonable Adjustments: Respect and equality are core values to us. We are proud More ❯

solutions with tools such as Python, Ansible, Terraform, and Jenkins. - Automate deployment across server, network, and storage technologies. - Produce and review design artefacts, supporting system testing activities. - Collaborate with Service Management teams to diagnose and resolve issues. Skills required: - Recent hands-on experience creating complex PowerShell automation modules (PowerShell v4+). - Experience with automated deployments across multiple vendors. More ❯

solutions with tools such as Python, Ansible, Terraform, and Jenkins. - Automate deployment across server, network, and storage technologies. - Produce and review design artefacts, supporting system testing activities. - Collaborate with Service Management teams to diagnose and resolve issues. Skills required: - Recent hands-on experience creating complex PowerShell automation modules (PowerShell v4+). - Experience with automated deployments across multiple vendors. More ❯

We are seeking a Performance Lead with a background in managing IT Service Management (ITSM) projects and proven experience supporting the delivery of major defence programmes. Given the MOD C2 grade equivalency, this role would suit someone with approximately 3-5 years' relevant experience , ideally with exposure to complex public sector or defence environments. The successful candidate will … be capable of working in a dynamic and evolving support office structure and will possess strong relationship-building and stakeholder management skills. Rate - £negotaible Duration - April 2027 Location - Wiltshire Clearance - DV Cleared Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯

software systems used in test and reference environments. These environments directly support deployed live IT systems and are critical to the operations of the Core Engineering, Test, and Live Service Management teams. The role involves working with technologies including VMware, Windows, Linux, and Cisco, and requires hands-on experience in both virtual and physical infrastructure. Key Responsibilities Install More ❯