Desktop Support - Migration Project
Wiltshire, South West, United Kingdom
Hays
maintaining operational efficiency. This includes setting up the Refresh Clinic, managing device movement, and supporting engineers and site managers throughout the migration process. The role also involves inventory control, workflow updates, and post-migration support, ensuring all devices are refreshed, allocated correctly, and stored securely. Your Responsibilities Migration Setup & Refresh Clinic * Assist in establishing the Refresh Clinic for device … and distributing new devices as per migration schedules. * Oversee handover and collection processes, ensuring the correct number of devices are exchanged per project guidelines. * Accurately update the Contractor's workflow management system at all relevant migration steps. * Promptly report migration issues to the Contractor Engineer and Site Manager. * Escalate unresolved problems to Post-Migration Support Engineers for further … troubleshooting. Inventory Management & Device Handling * Conduct daily manual stock checks and report findings to relevant personnel. * Ensure that collected devices are properly packaged, labelled, and designated for either refurbishment or disposal, following device Designation Rules. * At the end of each day, return all devices and equipment to the onsite storage location. Fleet & Equipment Management * Perform weekly vehicle checks More ❯
Employment Type: Contract
Posted: