Duty Technician | 12 months | up to £350 per day | Winchester
- Hiring Organisation
- Hays Technology
- Location
- Winchester, Hampshire, Hursley, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £300 - £350/day £300 to £350 per day INSIDE
technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team necessary. … work as part of a close-knit and highly skilled team of engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades ...