teams-including HR, IT, Security, and Operations-to ensure alignment of test scope and coverage for all user journeys. Champion the adoption of service virtualization to facilitate early and continuous testing in the absence of complete systems. Establish strategies for process resilience testing, ensuring continuity plans are validated. Lead defect triage, root cause analysis, and drive continuousimprovementMore ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Experis
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Experis
business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuousimprovement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best More ❯
the LMS, ensuring optimal performance and accessibility Build and maintain strong relationships with external Learning Management system providers and content providers Monitor system performance, collect user feedback, and drive continuousimprovement Develop training materials, guides, and resources; provide ongoing user support Manage LMS content, including learning assignments, course creation, design of e-learning Lead testing and implementation More ❯