Customer Service Operations Team Leader
- Hiring Organisation
- Carlsberg Britvic
- Location
- Wolverhampton, West Midlands, United Kingdom
- Employment Type
- Contract
business improvement projects. Build an engaged, accountable and customer-focused team focused on delivering high-quality service . Experience and Key Attributes: Advanced systems skills, including SAP CRM, POE, Power BI, Mitel, and Excel. Process-focused and data-driven, with the ability to identify trends and insights. Experience … workload planning and resource management within a busy environment. Solid organisational and prioritisation skills, balancing multiple demands while maintaining service levels. Effective team leadership skills, with the ability to motivate, develop, and improve performance. Continuous improvement mindset, focused on enhancing processes, efficiency, and customer experience. Effective communication ...