First Line Support
- Hiring Organisation
- Adecco
- Location
- Wolverhampton, West Midlands, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £12.60 per hour
Role Summary Acting as the first point of contact to both internal and external customers. Managing incoming telephone calls/queries to client SLA standards. Managing outgoing telephone calls/queries. Managing customer e-mails to company quality standards. Logging incoming calls and emails into incident ticketing tool. Provide initial ...