2 of 2 Remote/Hybrid Contract 2nd Line Support Jobs

2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd … technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale.The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected ...