Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2ndLine IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced … IT Service Desk and providing continuous service improvement activities. As a 2ndLine IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd … team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to More ❯
2NDLINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2ndLine IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2ndLine Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
2NDLINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2ndLine IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2ndLine Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
2ndLineSupport Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2ndLine … to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have 2+ years experience in IT support and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and secondline technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff, regionally based staff and volunteers) in the use of a variety of different software packages, office systems, operating systems, printers and computer related services. SupportMore ❯