as the subject matter expert within the CX organization partnering with International teams on all areas of customer experience insights by collaborating with internal analytics teams, conducting case reviews, voice of the customer, top contact drivers, pain-points, regulatory reporting and entity specific nuances. Be responsible for scoping and … team members in Product, Engineering & Design which will be used to advocate for improvements to the overall customer experience for your region. Apply strong businessanalytics skills to synthesize the voice of the customer, business goals, industry trends and technology into our goals and objectives for client More ❯
as the subject matter expert within the CX organization partnering with International teams on all areas of customer experience insights by collaborating with internal analytics teams, conducting case reviews, voice of the customer, top contact drivers, pain-points, regulatory reporting and entity specific nuances. Be responsible for scoping and … team members in Product, Engineering & Design which will be used to advocate for improvements to the overall customer experience for your region. Apply strong businessanalytics skills to synthesize the voice of the customer, business goals, industry trends and Coinbase technology into our goals and objectives for More ❯
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London … small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data … Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within More ❯
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available £(Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London … small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data … Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within More ❯
