1 to 2 of 2 Contract Customer Engagement Jobs with Hybrid or WFH Options

tools such as Power Platform, Power Automate, and Azure. Strong understanding of Dynamics 365 architecture, data model, and security model. Experience with Dynamics 365 Customer Engagement (CRM) and/or Sales and/or customer Service modules. Dynamics 365 certifications such as Microsoft Certified: Dynamics 365 Developer more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »