9 of 9 Remote/Hybrid Contract Customer Engagement Jobs

actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce … senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include: Analysing ...

PAYE) or .10 LTD/UMB What You'll Do: As a Technical Writer, you'll play a crucial role in enhancing customer engagement and ensuring that our documentation meets the needs of our stakeholders. Here are your core responsibilities: Implement Marketing Strategies: Align customer notifications with … documentation architecture for affiliate notifications issued to external customers. Subject Matter Expertise: Become the go-to expert on documentation, collaborating closely with the customer experience team to identify key 'pain' and 'gain' points. Training & Support: Educate and train commercial and technical teams on sourcing and self-serving customer ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial … month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong ...

supporting a large UK-based digital organisation undergoing a significant data and AI transformation, with growing demand for advanced analytics across commercial and customer-focused teams. This is a contract opportunity within a fast-moving Data Science function, working in a modern cloud-based environment. The role sits within … Must-Have Experience) We are specifically looking for someone who has: Led data science projects in a commercial or enterprise environment Built and deployed customer churn prediction models in a commercial environment Developed Next Best Action/recommendation systems to drive customer engagement and value Delivered customer ...

software engineering and DevOps teams to enable cloud-native deployment models Develop and improve infrastructure-as-code and automation capabilities Support major bids and customer engagements with infrastructure and hosting architecture expertise Produce high and low-level technical designs and supporting documentation Define operational readiness requirements for managed service ...

England £450-£480 Per Day, Outside IR35 Remote Immediate Start The Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep … models on cloud platforms such as AWS, GCP, or Azure.* Proven ability to communicate complex technical concepts to non-technical audiences.* Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable.* Exposure to real-time decisioning, customer engagement, or personalisation ...

providing escorting of DEX and DEX suppliers Lead and manage request management within the environment Lead and manage change management activities within the environment Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment Ensuring service … availability levels of the environment and services within the environment are achieved meeting the customer need Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers Act as a point of contact for all service related issues to the business unit ...

scale integrated campaigns and manage core budgets. Drive the Pods: Fuel our three core engines: Scaled Engagements (large-scale, production-heavy industry events), Top Customer Engagements (white-glove executive roundtables), and MarComms (PR, thought leadership, and paid media). Synthesize Insights: Turn data metrics and user research into actionable ...

Help Shape Complex, Business-Critical Customer Relationships At DXC Technology, we deliver mission-critical technology services to some of the UK's most important organisations. We're looking for an experienced Senior Contracts Manager to join our commercial team on a 2-year fixed-term contract. This role … been created to support a significant long-term customer programme and offers the opportunity to work on complex, high-value contracts within a mature and highly regarded commercial team. This is a highly visible role supporting complex customer engagements across IT services, infrastructure, cloud, applications, and transformation programmes. ...