1 of 1 Remote Contract Customer Journey Map Jobs

Business Process Architect

Hiring Organisation
Hays
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Competitive day rate, dependent on experience.
across multiple business units. This is a high-profile initiative that will shape the future operating model and deliver a step-change in customer experience and operational efficiency. Your new role As Business Process Architect, you will play a pivotal role in designing the end-to-end Target … state. You will: Analyse and identify gaps in current business processes across four existing operating models. Design and document high-level processes and customer journeys, ensuring alignment with strategic objectives and CRM implementation. Consolidate best practices from multiple operating models into one coherent framework, signposting interactions and dependencies. ...