21 of 21 Remote Contract Customer Service Jobs

able to get BPSS clearance (need to have been in the UK for 3 years) About the Opportunity We are seeking a dynamic and customer-focused Second-Line IT Support Technician to join our clients team at their UK Head Quarters, situated at Birchwood Park, Warrington. The other location … site support to end-users, ensuring smooth and efficient technology operations.This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities General End-User IT Support Provide first-line ...

Lead Generation and Management: Assist with lead generation activities, such as online research and some outbound calling to prospective customers and maintain and update customer records and sales pipelines in the CRM (SalesForce) system. Collaboration: Coordinate with various internal departments, including marketing, product, and customer service … align strategies and resolve complex issues for merchants and partners. Data Management and Analysis: Utilize CRM software (e.g., Salesforce) to track leads, update customer records, and analyze sales performance data to provide insights for strategic decision-making. Creating and generating reports to and identify sales/acceptance gaps. Skills ...

within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join … Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

similar successful positions in the past Be highly collaborative with the current team, management structure and business leaders Demonstrate a very high level of customer service and empathy to the customer issues Be an excellent all-round communicator through verbal and written communication. Please apply! Guidant, Carbon60 ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

described to non-technical stakeholders. Key Responsibilities Work as a professional, deliverable Technical Consultant (Penetration Tester CTM), offering clients a totally professional customer service experience, whilst adhering to its core values and company policies and procedures Conduct the full range of effective and comprehensive technical assessments and consultancy … management consultancy including IT Health Checks (ITHC), risk assessments and compliance and standards based audits, where required Engage with and fully participate in research & service development projects Ensure professional, coherent and relevant communication within our clients at an appropriate level, using relevant language and at all times, behave ...

exciting time for the team as we are seeking to make significant changes and improvements to many aspects of how we work and the service we provide, especially investigating new technology available and how this can increase efficiency. You will also be joining the team as it prepares … responsibility. You will be joining an expanding team who provide a dedicated and expert function in processing SARs. The team has a strong customer service culture, providing a key service across CO so the ability and expertise to build strong professional relationships on both an individual ...

will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based ...

Support Engineer – UX Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support … with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Personal commitment to quality and customer service Ability to multi-task and efficiently manage case backlog Should be a team player working efficiently in a collaborative environment ...

Your new company You'll be joining a market-leading organisation with a nationwide presence and a strong reputation for innovation and customer service. The technology function is responsible for delivering cutting-edge solutions that enable operational excellence and support ambitious transformation programmes. Your new role As CRM Delivery ...

Your new company You'll be joining a market-leading organisation with a nationwide presence and a strong reputation for innovation and customer service. The technology function is responsible for delivering cutting-edge solutions that enable operational excellence and support ambitious transformation programmes. Your new role As CRM Delivery ...

front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence.Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service ...

front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service ...

least one implementation with Process/Task Mining PEGA Lead System Architect (PCLSA) certification is essential. In-depth knowledge of PEGA frameworks, including Customer Service, Decisioning, and Smart Disputes. Hands-on expertise in system integrations using SOAP/REST APIs, JMS, MQ, and Kafka. Comprehensive understanding of case ...

least one implementation with Process/Task Mining PEGA Lead System Architect (PCLSA) certification is essential. In-depth knowledge of PEGA frameworks, including Customer Service, Decisioning, and Smart Disputes. Hands-on expertise in system integrations using SOAP/REST APIs, JMS, MQ, and Kafka. Comprehensive understanding of case ...

deliver both business and technical solutions. Experience working in a fast-paced environment and managing supplier relationships. Experience with Source-to-Pay systems. Excellent customer service and stakeholder management. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

Technical Services Support Officer – Wokingham Day Rate: £140.69 Hybrid working Onrolling contract – Looking for a start asap Our clients Information Management and Technology (IMT) service is leading a major Technology Refresh Programme, replacing legacy devices and deploying Windows 11 across the organisation. IMT provides essential technology services, customer … across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality ...

translate business requirements into effective ServiceNow solutions. You'll be instrumental in managing platform health, driving automation initiatives, and supporting both internal operations and customer implementations while ensuring adherence to ITIL best practices. Key Responsibilities: Manage platform health, stability, and performance across internal and customer ServiceNow instances Design … policies, and automation solutions using Flow Designer Lead platform upgrades, patches, and integrations while ensuring ITIL compliance and best practices Build custom applications, Service Catalogue items, and Service Portal enhancements to improve user experience Create reports and dashboards to track KPIs and provide technical guidance on ServiceNow roadmap ...

Contribute to technical forums, documentation, and standards development. Fault Analysis Investigate and resolve complex operational application issues. Ensure SLA compliance with internal and external service providers. Skills & Experience We're looking for professionals with hands-on expertise in: GE Vernova PowerOn - highly desirable/essential ADMS systems SCADA (Supervisory … Data Acquisition) AVEVA PI ODMS (Operational Data Management Systems) What you'll get in return Work on mission-critical OT systems that directly impact customer service. Influence and authorise strategic infrastructure developments. Be part of a long-term programme (2-5 years) with opportunities for growth. Collaborate with leading ...