1 of 1 Remote/Hybrid Contract Empathy Maps Jobs

planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations Experience in designing, service design blueprints, customer journey and empathy mapping Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation Proven experience practice knowledge working … articulate the vision for products and services -Understand as-is service design and identify improvements. -Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints -Provide support and mentor team members ...