2nd Line Service Desk Technician
- Hiring Organisation
- NRL Group Limited
- Location
- Birchwood, Warrington, Cheshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Competitive salary
during Tech Bar sessions Provide VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support … colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring ...