City of London, London, United Kingdom Hybrid / WFH Options
Adecco
documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience with APIs, webhooks , and automation tools Effective communicator with strong problem-solving skills Ability to work independently and prioritise tasks Previous experience in the … higher education sector Desirable: ITILcertification Experience with other Freshworks products More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience with APIs, webhooks , and automation tools Effective communicator with strong problem-solving skills Ability to work independently and prioritise tasks Previous experience in the … higher education sector Desirable: ITILcertification Experience with other Freshworks products More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Data Careers
Improvement Techniques for streamlining business processes. Ie. error-proofing, value added assessment, process cycle time reduction, future-proofing, resilience, reliability, cost effectiveness etc. Excellent relationship building skills with stakeholders ITIL best practise, ideally v3 or v.4 ITIL certified , (BRMP is desirable but not essential) Strong desire to drive User Experience at all times and awareness of the User More ❯
