14 of 14 Remote/Hybrid Contract ITSM Jobs

technological projects. Experience leading quality teams in operational and technological environments. Proven track record in implementing ISO 9001 or similar standards. Experience with IT service management frameworks (e.g., ITIL) and back-office or service desk operations preferred. Experience working with UK public-sector clients, ideally within transport or infrastructure environments. ...

incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: ServiceNow/ITSM platforms CMDB Monitoring and Event Management tools IAM platforms Endpoint Management solutions Security platforms Cloud environments Business applications Design integrations that improve automation, service visibility, reporting ...

Birmingham offices on a hybrid basis. Cyber Security Specialist: Duties Adequate Implementation of security controls - XDR Escalation pint for security tickets raised in ITSM and Incident Management Portals Implementation/Operation of InfoSec processes, Threat Hunting, detection, monitoring and incident response Delivery of cyber security projects, implementation of new cyber ...

processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort Set the standards - define monitoring policies, best practice ...

maintain and improve ServiceNow capabilities across key service management functions. Key responsibilities Support ServiceNow enhancements and backlog remediation activities. Configure and maintain ServiceNow ITSM and ITOM solutions. Assist with incident, change and service management workflows. Provide technical support and contribute to platform improvement initiatives. Collaborate with senior consultants and client ...

transition activities. Produce reusable process documentation, governance packs and supplier guidance materials. Support operational readiness activities, including readiness assessments and onboarding across core IT service management processes. Help ensure continuity between incumbent providers and newly onboarded suppliers. Essential skills and experience Active MOD SC Clearance, used within the last ...

ensure services are operationally ready before go-live. What we're looking for * Proven IT Change Management experience within large enterprise environments. * Strong ITSM process improvement expertise. * Experience implementing governance, operating model and service transition improvements. * ITIL knowledge and excellent stakeholder management skills. This is an excellent opportunity to shape ...

Environments Experience of Hybrid Cloud & On-Premises Infrastructure AWS, Azure or other Major Cloud Platform Security Experience Experience Integrating Security Tooling with SIEM, SOAR, ITSM & Observability Platforms. Experience Designing or Implementing Zero Trust Architectures. Experience with Identity-Aware Segmentation & Workload Protection The Measure of Success will therefore be both Technical ...

platform architecture and ecosystem . Strong experience across ServiceNow implementation, configuration, integration and platform design. Knowledge of multiple ServiceNow modules/workflows such as ITSM, ITOM, CSM, HRSD or related platform capabilities . Strong understanding of REST/SOAP APIs, integrations, data architecture and security . Experience establishing ServiceNow governance ...

IT governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL Foundation Certification in IT Service Management. Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee ...

HALO ITSM … Configuration Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully ...

meet agreed standards to the Configuration Manager Assist with maintaining Configuration Management documentation Essential Skills & Experience Previous experience working in an IT administration, IT Service Management or ServiceNow environment Good understanding of data quality and record management Strong Microsoft Excel skills Excellent attention to detail Good organisational and administration skills … ServiceNow CMDB Understanding of Configuration Items and basic CI relationships Familiarity with Services and Service Offerings within ServiceNow Basic understanding of ITIL or IT Service Management Experience with data cleansing, data validation or administration projects Previous experience working within a large IT environment ECS Recruitment Group Ltd is acting ...

working model with flexibility Varied role combining support and development Opportunity to influence process improvements Work within a collaborative regional IT team Exposure to ITSM, project management and integration projects Key Responsibilities Provide SharePoint administration, support and troubleshooting Resolve system issues and manage change requests Develop and enhance SharePoint solutions … Support integration of business systems with SharePoint Improve ITSM and project management tools Analyse application functionality and recommend improvements Configure, test and validate application solutions Produce functional specifications and documentation Work closely with stakeholders, analysts and technical teams Support business projects delivered through SharePoint About You 3-5 years' relevant ...

ServiceNow consultancy expertise within an established ServiceNow environment. Your new role As a Senior ServiceNow Technical Consultant, you will deliver technical consultancy across ServiceNow ITSM and ITOM modules, supporting platform enhancements and backlog reduction activities. You will work closely with architects and client stakeholders to deliver successful project outcomes while … ensuring the ServiceNow platform remains effective and optimised. Key responsibilities Deliver ServiceNow technical consultancy across ITSM and ITOM modules. Support backlog reduction and platform enhancement initiatives. Develop, configure and customise ServiceNow solutions. Troubleshoot and resolve complex technical issues. Collaborate with architects and client stakeholders to achieve project objectives. Essential skills ...