2 of 2 Remote Contract Incident Manager Jobs

Operational Incident Manager £500pd Inside IR35 10 days per month required on site - Locations: London, Cardiff or Manchester ASAP Start emagine is a high-end professional services consultancy and solutions firm specializing in providing business and technology services to the financial services sector. We power progress, solve challenges … positive and equitable working environment with our consultants and colleagues, stemming from our core values: Confident, Dedicated, Responsible, Genuine. We are seeking an experienced Incident Manager with a retail banking background to help strengthen our incident management function, which requires immediate enhancements. In this role, you will … be responsible for overseeing operational events and risks, managing high-severity incidents, and leading post-incident reviews. The emphasis will be on hands-on problem-solving rather than strategic planning, ensuring incidents are efficiently resolved while documenting outcomes and driving continuous improvements within the organization. Key Responsibilities: Manage and More ❯

Incident Communications Manager Location: London Work Pattern: Hybrid - 2 days on site Rate: Outside IR35 Role Purpose: You will be managing the business and technical incidents and high priority problems to resolution to ensure minimal impact to the business and client's business and analysing incidents and problems … You'll communicate and work proactively with wider business stakeholders and managing expectations, ensuring strong customer relationship is kept. Role Responsibilities: Develop the Business Incident operation. Organise support and other resources during major incidents to reach resolution as quickly as possible. Bridge calls and manage communications with internal and … Work closely with key suppliers that support the business to reduce issues and improve resolution speed. Key Skills and Experience: Experience of working with incident management, identifying root causes, advising on solutions and remedial actions, during and after a major incident Previous experience managing customers expectations Excellent written More ❯