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need to succeed My client is looking for a Delivery Manager to support the Zendesk requirements, triaging and designing a more efficient process to support Zendesk ticketing from the intranet as well as enabling pilots for this work to happen centrally with the newly set-up Live Services. You will streamline the triaging process, hold stand-ups with the stakeholders … in those areas. Responsibilities at a glance: Support Content person and technical team in helping train/onboard admin users Develop strategic adoption of all products/services Action intranet content enquiries/changes from users, via Zendesk ticket tool Support the design of a new process to handle these tickets centrally This is a hybrid role at 40% in … This is an exciting role for an experienced Delivery Manager with Zendesk experience, to support the client in a critical role which allows a streamlined Zendesk Delivery across the Intranet and wider estate in future What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your More ❯