3 of 3 Remote Contract Knowledge Management Jobs

Salesforce Knowledge Article Writer Bromley, Kent Up to £45,000 per annum Fixed Term Contract 6 Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end … users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self-service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support … After a successful orientation period there is flexibility to work from home for 2 days a week. What we require Proven experience with Salesforce Knowledge content creation. Strong writing, editing, and documentation skill Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. More ❯

system integrity and data quality to uphold confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve … by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performance metrics and perform essential maintenance tasks, ensuring optimal application performance. Foster Continuous Learning and Knowledge Management: Keep up … related software, and underlying infrastructure, and support training initiatives to build user competency. Collaborate for Continuous Process Improvement: Work closely with operational and Information Management teams to define reporting requirements accurately and implement enhancements that drive improved service delivery. What you'll need to succeed To be the successful More ❯

required ensuring ITSM tool is updated to reflect progress. Document technical and non-technical requirements and update configuration workbooks, standard operating procedures and other knowledge management articles as required Support the Oracle quarterly change and release management process. Represent the Oracle Fusion technical team on various fora … and boards as necessary. Essential skills and experience ***Must be a UK National with minimum 5 years residency*** Functional knowledge in Oracle Cloud Solutions, Finance (P2P) Self Service Procurement, Procurement, Accounts Payable, Scanning and Expenses. Configuration of Self Service Procurement (SSP), Procurement (Proc), Accounts Payable (AP) and Expenses Experience … of integrating and configuring Oracle Scanning solutions Web center imaging and scanning Process knowledge of SSP, Proc, AP and Expenses Configuration of OOTB reporting tools OTBI, FRC and knowledge of standard reports LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the More ❯