and motivated ServiceNow Business Analyst (ITOM) to join a growing technology team. You'll play a pivotal role in understanding, enhancing, and supporting IT OperationsManagement (ITOM) processes through the ServiceNow platform. Key Responsibilities Analyse and document current "as-is" ITOM processes and identify enhancement opportunities Gather and … continuous improvement Promote Agile best practices, including SCRUM methodologies Essential Skills & Experience Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
SOLOS Consultants Ltd
GWT for API, Specflow Hooks, and Data Driven Scenarios, UI Network Interceptor, Selenium, C# and HTML/CSS, and Blazor UI. DUTIES AND RESPONSIBILITIES Management, Leadership and/or Training Expertly advise on up-to-date functional and non-functional testing techniques. Confidently assess and peer-review the work … approaches, continuously reflecting and challenging the team. Keep abreast of industry best practice through research and effectively cascade ways of working. Lead on efficient operationsmanagement and be responsible for creating and designing important processes to satisfy external requirements. Develop a strategy and apply strategic thinking to provide More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
SOLOS Consultants Ltd
GWT for API, Specflow Hooks, and Data Driven Scenarios, UI Network Interceptor, Selenium, C# and HTML/CSS, and Blazor UI. DUTIES AND RESPONSIBILITIES Management, Leadership and/or Training Expertly advise on up-to-date functional and non-functional testing techniques. Confidently assess and peer-review the work … approaches, continuously reflecting and challenging the team. Keep abreast of industry best practice through research and effectively cascade ways of working. Lead on efficient operationsmanagement and be responsible for creating and designing important processes to satisfy external requirements. Develop a strategy and apply strategic thinking to provide More ❯