Solution Architect
Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Prodapt (UK) Limited
architecture. The ideal candidate will have a co mprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that enhance our telecommunications services and improve customer experiences. Key Responsibilities … service quality. Utilize Salesforce tools and features to streamline processes, improve customer interactions, and support sales functions. Provide guidance on best practices for Service Management, leveraging industry standards to enhance service delivery. Lead technical discussions and workshops with stakeholders to gather requirements and present solutions. Mentor and support junior … BSS environments. Strong expertise in Salesforce architecture, with demonstrated experience in implementing Salesforce solutions. In-depth understanding of L ead to Cash processes, including order management, billing, and revenue recognition. Familiarity with Service Delivery methodologies and frameworks, as well as Service Management concepts. Excellent problem-solving skills More ❯
Employment Type: Contract
Posted: