1 to 25 of 30 Remote/Hybrid Contract Service Delivery Jobs

Lead IT Service Delivery Manager Location: Worthing, East Sussex (Hybrid working arrangements) Contract: Initial 6-month contract Day Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client … oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play ...

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. … call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level ...

Hays are now looking for an IT Operations Manager (Service Delivery) for one of our local clients: Location: Once a week in Cardiff, 4 days WFH/potentially remote Contract: £475 per day Duration: 6-month contract Role Overview The Interim IT Operations Manager will take … ownership of day-to-day IT operations, with a strong focus on service delivery (80%) alongside hands-on BAU infrastructure support (20%). The role exists to stabilise IT operations, introduce clear workload visibility, improve prioritisation, and create capacity for ongoing transformation programmes.You'll provide leadership across service ...

Service Delivery Manager 12-month initial contract Based in Gaydon (hybrid working) £33.88ph (Inside IR35) *Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK* About the company I am currently recruiting on behalf of an automotive … based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Job Description As IT Service Delivery Manager, your main responsibilities will include: Deliver an enterprise IT system that delivers all artefacts required Development of a complete set of the Clients ...

Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. … documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure ...

seeking a motivated and forward-thinking Service Delivery Manager (known internally as an Operations Manager) to lead our service delivery team supporting children and young people affected by crime across Lancashire. This is a full-time, fixed-term role to provide maternity cover. The post … Career Development : Ongoing training and support with opportunities for career progression. About the Role As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards ...

seeking a motivated and forward-thinking Service Delivery Manager (known internally as an Operations Manager) to lead our service delivery team supporting children and young people affected by crime across Lancashire. This is a full-time, fixed-term role to provide maternity cover. The post ...

SERVICE TRANSITION LEAD 12-MONTH CONTRACT NEWCASTLE - HYBRID WORKING £490.00/DAY/INSIDE Your new role A long-term contract opportunity for an experienced Service Transition Lead who will take responsibility for the Service Transition framework, creating operating models, risk management, developing required processes, and managing … acceptance criteria needed to ensure effective and efficient service setup and change. What you'll need to succeed Key areas of responsibility include;* Manage and improve the Service Transition framework, including documentation, RACI and processes* Work with Service Delivery teams to develop and mature Service ...

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

Manager to join a growing HealthTech organisation based in Milton Keynes on an initial 3 month contract. This role will lead IT operations, infrastructure, service delivery, and cybersecurity within a fast paced, regulated environment. Responsibilities: Manage and maintain all IT infrastructure including networks, servers, cloud platforms, endpoints … systems Oversee 1st, 2nd, and 3rd line support and act as the senior escalation point Establish and continuously improve IT policies, procedures, and service standards Allocate workload effectively and provide technical leadership to the IT function Identify opportunities to improve efficiency through technology and automation Plan and deliver system ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

Title: Senior Principal Consultant Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance ...

exciting opportunity in the Financial Services industry? Our client is on the hunt for a talented individual to join their dynamic team as a Service Analyst! If you thrive on turning data into actionable insights and are eager to contribute to risk management and compliance, we want to hear … from you! Key Responsibilities: Reporting & Analysis: Produce comprehensive monthly reports for the Service Manager, tracking progress towards objectives and evaluating service performance. Process Documentation: Collaborate with service teams to define and document existing processes, ensuring high-quality, standardized service documentation. Data Handling: Conduct detailed incident ticket ...

role within the public sector? West Berkshire Council is seeking to recruit a Quality Assurance and Audit Manager to join our Children and Family Service, reporting to the Service Manager within the Quality Assurance & Safeguarding Service. Thisis an excellent opportunity to contribute to the effective delivery ofaudit … assurance services within a dynamic and supportive organisation. The Role You will play a key role in supporting the Service Manager to further strengthen and develop West Berkshire's Quality Assurance & Audit processes within the Children and Family Services and ensure their effective operation. Your main responsibilities will include ...

implementations, upgrades, and innovations that enhance payroll performance and employee experience. To ensure, as a collaborative and committed team, the timely, accurate, and robust delivery of payroll services for company UK employees. This is achieved by working closely with the company payroll provider and internal teams to maintain payroll … dealing with queries on systems, tools and reporting topics alongside colleagues. Use evidence-based approaches to prioritise problem resolution Ensuring queries are resolved within service level agreements (SLAs). 2. Process Improvement and Feedback Being a point of contact and supporting changes in process, system upgrade testing and legislation ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

contribute to a mission-critical programme, supporting the development of a new enterprise-wide data foundation that will enable better decision-making and service delivery for colleagues and stakeholders across the UK. Your new role As an Information Analyst, you will support the delivery of high-quality ...

supporting critical government operations. The organisation oversees a wide range of public-facing and internal functions, working across multiple departments to ensure effective service delivery, policy implementation, and operational support. Your new role Design, develop, and maintain SailPoint connectors, workflows, rules, and APIs for automated provisioning ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

hands-on technical capability, and the ability to reshape existing architectures to align with business and Data & Analytic (D&A) standards while maintaining uninterrupted service delivery. You will be responsible for re-architecting data flows, modernising infrastructure, managing large-scale schema evolution, enabling cross-cloud connectivity, and providing senior ...

information services across a complex and ambitious organisation ensuring they are aligned to organisational priorities, resilient to risk, and capable of supporting modern, agile service delivery This is a pivotal leadership role, combining operational oversight with strategic innovation, and offers a rare opportunity to shape how technology enables … improves outcomes for residents across the Authority Be fully aware of every aspect of the Director’s priorities in order to drive through service improvement and business transformational change Oversight of Transformation and Business Services functions, with specific responsibility for the strategic management of ICT Operations, Cyber Security delivery ...

Data Officer - Local Land Charges About the Role A local authority Spatial Planning Service is seeking an experienced GIS Data Officer to support the Local Land Charges (LLC) team through a major data transformation programme. You will help manage and improve essential spatial datasets that underpin statutory service delivery and support the council's preparation for HM Land Registry migration. This role is ideal for someone with strong GIS technical ability, exceptional attention to detail, and a passion for high-quality spatial data management. £20.03 per hour PAYE£26.08 per hour UmbrellaLocation: Wandsworth Town Hall & Twickenham ...

drive digital transformation across Adult Social Care. The role will focus on improving the use of technology, data, and digital systems to support service delivery, commissioning, and improved outcomes for residents. Key Responsibilities Lead digital transformation programmes within Adult Social Care Improve the use of data and analytics ...

support and enhance the ContrOCC system within Children's Integrated Services. The postholder will play a key role in ensuring the system effectively supports service delivery, inspection readiness, and performance reporting across Children's and Education services. What's on offer: Salary: £500 per day, Inside IR35 *negotiable … Children's Integrated Services Support inspection preparation activities by ensuring system data is accurate, accessible, and aligned to regulatory requirements Work collaboratively with service managers and practitioners to understand business needs and translate them into system improvements Design and maintain system forms, workflows, templates, and reporting functions About ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...