25 of 25 Remote/Hybrid Contract Service Delivery Jobs

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services within … changed services are delivered into operations effectively, meeting business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

technical lead for assigned projects/services, supporting the Aker Client Programme Director, Aker Client Account Director and the Aker and client delivery teams to ensure we deliver against all client deliverables and payment milestones. This is a senior client-facing role supporting a major re-procurement and insourcing … programme for a national public sector capability. The Enterprise Architect will be responsible for leading the discovery, mapping and planning of a complex service and technical landscape currently operated by a single incumbent supplier - strategically transitioning to a disaggregated sourcing approach (client and supplier). The role requires broad ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

Position: IT Service Manager Location: Central London (2 days per week) Day Rate: £600 to £700 per day inside IR35 DV Clearance Required We are seeking an experienced IT Service Manager to support a long term critical public sector programme within a secure environment. The successful candidate will … hold active UKSV DV clearance and bring strong experience delivering and managing IT services across complex stakeholder landscapes. Key Responsibilities Lead and manage IT service delivery in line with agreed SLAs and KPIs Own and continuously improve ITSM processes, aligned to ITIL best practice Act as the primary ...

Outside IR35 | 9 Months | Remote/Hybrid We are looking for an experienced HALO ITSM Configuration Specialist to take ownership of end-to-end service design and delivery across multiple business departments. This is not a support role — this is a hands-on, high-impact position where … needs into fully configured, scalable HALO services, owning the lifecycle from discovery through to deployment. The Role This is a true end-to-end delivery role combining business analysis, stakeholder engagement and deep HALO configuration expertise. You will work directly with department heads to design and build services from ...

their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team … insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

leadership of the IT function, shaping and delivering IT strategy aligned to wider business goals * Ensure stable, secure and efficient IT operations across infrastructure, service desk and project delivery * Lead a team of ~20 across Infrastructure, Service, Security, Data and Programmes * Take full ownership … budget, resource planning and cost control * Deliver key transformation programmes * Drive service excellence (ITIL) and ensure smooth transition of projects into BAU * Oversee cyber security, data protection and compliance requirements * Manage and develop relationships with third-party suppliers and vendors * Lead automation and efficiency initiatives across the IT landscape ...

Swansea-based council Your new organisation We are working with a progressive local authority that is investing significantly in its digital capabilities to improve service delivery and decision-making.Due to increased demand across a number of priority programmes, the council requires an experienced contractor to lead delivery across multiple BI and digital workstreams, ensuring successful outcomes across a complex and fast-paced environment.The organisation promotes a collaborative and delivery-focused culture, with a strong emphasis on leveraging Power BI to drive insight and efficiency. Your new role This is a hands-on delivery ...

equivalent experience) Desirable criteria Epic certified in at least one application PRINCE/MSP or other project management qualification Experience Essential criteria Design and delivery of workflows/processes in a clinical environment Experience of delivery of benefits from the implementation of technology/services Experience of working … projects to tight deadlines Desirable criteria Experience of managing clinical and/or operational services within the NHS Electronic patient record (EPR) design and delivery in a clinical environment Configuration and adaptation of EPR technology to meet the needs of users Application support service delivery Previous ...

opportunity for a Business Intelligence Analyst to play a key role within a public sector emergency service, delivering data insight that directly supports frontline operations and community safety. This is a 2-year fixed term contract with the potential to become permanent. This role is responsible for delivering business … Contribute to continuous improvement and innovation within a fast-paced analytical environment The ideal candidate would have: Experience working within a public sector or service-led environment Understanding of risk and community modelling tools within a planning context Knowledge of socio-demographic datasets and how they inform service ...

looking for an experienced MS Dynamics 365 HR Functional Consultant to support the delivery and optimisation of HR solutions within the Dynamics 365 ecosystem. This role focuses on configuring, customising, and enhancing D365 HR modules while working closely with stakeholders to translate business requirements into effective system solutions. … migration, system integration, and functional testing activities Provide ongoing system support, optimisation, and continuous improvement Collaborate with stakeholders to enhance employee experience and HR service delivery Ensure alignment with HR best practices and regulatory requirements What we are looking for: Strong experience as a Dynamics 365 HR Functional ...

with a Reporting & Systems Manager, you'll act as a key link between systems, data outputs and business users. Key responsibilities include: Supporting the delivery of system enhancements aligned to brand and commercial strategy Day-to-day management of system requirements, configuration and access Analysing user feedback and translating … this into practical system improvements Coordinating with technology teams and third-party providers to track upgrades and service delivery Producing accurate reporting and maintaining service level feedback Supporting business cases and managing low-impact business change activity About you: Experience in a systems, data, reporting or business ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

Location: Reading (Hybrid) Role Overview Responsible for design, integration, and support of IMS core networks enabling VoLTE/VoWiFi services, ensuring high availability and service performance. Key Responsibilities Manage and support IMS nodes (CSCF, HSS/UDM, SBC, TAS) Troubleshoot SIP/Diameter call flows and perform RCA Support … VoLTE/VoWiFi service delivery and optimization Handle L2/L3 incidents and ensure SLA adherence Lead upgrades, integrations, and new service rollouts Collaborate with RAN, Core, and vendor teams Required Skills Strong IMS architecture knowledge (SIP, Diameter, VoLTE call flows) Hands-on troubleshooting (Wireshark, traces) Experience ...

team. This role will provide essential administrative support across a range of HR activities, ensuring accuracy, efficiency, and a high standard of service delivery. Key Responsibilities Provide day-to-day HR administrative support across the employee lifecycle Prepare and issue HR documentation, including contracts, letters, and correspondence Maintain ...

succession strategies Navigating complex employee relations and industrial landscapes Driving culture, engagement, and DEI across hybrid teams Championing digital HR, automation, and AI-enabled service delivery Using data and analytics to influence decisions and demonstrate impact Representing HR in external forums and industry bodies About you - You will ...

eligible to undertake SC or DV Security Clearance. As the ServiceNow Developer, you will use resources to support high tiered systems within the Service Now application development space. The ServiceNow Developer is responsible for designing, developing, configuring, and implementing solutions on the ServiceNow platform to support business processes … improve service delivery. This role focuses on customising and optimising ServiceNow applications, building new features, and integrating the platform with internal and external systems. You will work closely with business stakeholders, architects, and process owners to understand requirements and translate them into scalable, high quality technical solutions. The ideal ...

execution, and oversight of Digital & IT projects within project. Reporting to the Digital Construction Programme ManagerDigital Construction Programme Mnaager in the SZC Digital & IT Delivery function, this role will oversee multiple IT and business change projects-ensuring delivery to agreed time, cost, and quality baselines. The post holder … will work closely with stakeholders across project, Tier 1 suppliers, and delivery partners to deliver critical infrastructure, applications, and change initiatives that enable strategic objectives. Principal Accountabilities Lead the definition, planning, execution, and closure of SZC Digital & IT projects to baselined time, cost, and quality targets. Develop and maintain ...

UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...

experienced Senior Business Analyst to support a major public-sector transformation programme focused on health and disability services. The role sits within a multidisciplinary delivery team responsible for progressing the next phase of a developing data strategy and reviewing an existing data platform. The successful candidate will play … role in shaping future data capabilities, defining strategic direction, and supporting scalable service delivery. Key Responsibilities Lead requirements elicitation in a strategic context, helping shape direction and reduce ambiguity Engage effectively with stakeholders across multidisciplinary teams , including technical and non-technical functions Translate business needs into clear data requirements ...

working with a forward-thinking local authority in South Wales that is investing heavily in its data capabilities to drive better decision-making and service delivery.Due to increased demand across its data function, the council requires an experienced Data Engineering contractor to support the development of scalable data models … reporting solutions, and overall data infrastructure.The environment is collaborative and delivery-focused, with a strong emphasis on transforming data into meaningful insights through modern BI tools and best-practice data modelling. Your new role This is a hands-on Data Engineering role, ideal for a contractor with strong Power ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role As a strategic HR Director, you will be responsible for driving and championing both country and business-led initiatives. You will … Coaching senior leaders and embed consistent talent standards. Navigating complex employee relations and industrial landscapes. Championing digital HR tools, automation, and AI for smarter service delivery. Leading strategic workforce planning and succession for critical roles. Driving culture, engagement, and DEI across hybrid, distributed teams. Using data and analytics ...