1 to 25 of 34 Remote Contract Service Delivery Jobs

IT Service Delivery Technician Location : Axminster , Devon (Hybrid & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering … a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IST Support, supporting multiple sites and users. If remote support isn't suitable only then travel will be required. You … ll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents. Manage, track, and close tickets in the company's IT service system, escalating More ❯

We are partnering with a prominent professional organisation that has recently completed a merger to identify skilled and experienced Service delivery and transition specialist to help deliver service excellence across multiple BAU projects within the business. This professional will be the interface between the technical stakeholders and the 3rd party providers across multiple projects and will be … responsible for writing standard operating procedures and monitoring and managing the 3rd party service levels, managing support level tickets, DR and service continuity. To be considered for the role, you should have the requirements below: * A minimum of 5+ years of experience in service design or service delivery/transition * Extensive experience writing standard operating More ❯

Service Delivery Coordinator- Hybrid- £20.00 an hour About the roleAs a Service Delivery Coordinator, you will be working with the network expansion team on a specific project. You will be contacting B2B customers and trying to arrange for them to have their existing kit replaced. Tell me more, tell me more Our client is currently looking … may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours)Must Haves: Experience working in a B2B environment. Experience of customer service and coordination. Customer support experience Able to work alone and take initiative Able to speak with people and liaise. What's in it for you? - Our client loves to More ❯

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment … per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Strong understanding of the processes, flows and service delivery elements across JML (Joiners, Movers and Leavers) from an ID, Change, Access Controls perspective Confident communicator Objectives: Establish a foundational understanding of service delivery principles … and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function *Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently.* Franklin Bates is a leading IT recruitment consultancy specialising in More ❯

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment … evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used, or examples of anonomised previous work) Strong understanding of the processes, flows and service delivery elements across JML (joiners, movers and leavers) from an ID, change, access controls perspective Confident, clear communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 *Please only apply for consideration if you have full More ❯

Orthopaedics, Sports Medicine, ENT and Advanced Wound Management. Job overview Outside Remote Daily rate negotiable Working as part of a team and reporting to the Director of HR Technology Service Delivery and Global HCM Product Owner, this role will be responsible for providing excellent customer service and performing Key HR deliverables related to Workday HCM and all … processes. Having excellent organizational and administrative skills this person will manage different initiatives, including HR Projects, assuming the role of Functional lead and supporting hypercare activities Execution of HCM Service Delivery Deliver, support, and maintain HCM initiatives, including the implementation of the HR Projects First point of contact to our HR stakeholders and customer base for HCM queries … and implementations in multiple markets Knowledge of data privacy regulations and global HR processes. Effective workload management and prioritization capabilities to handle various tasks efficiently. Experience in process and service improvement. More ❯

services will be a key member of the IT Infrastructure and Operations team within the NICE Digital, Information and Technology directorate. The post holder will have responsibility for the delivery of day-to-day IT Infrastructure management and support as well as networking and Infrastructure as service (IaaS). The postholder will also be responsible for leading and … managing the delivery of key projects associated with the IT infrastructure and the IaaS environment. The post holder will deputise for the Associate Director of IT Infrastructure and Operations on a number of areas and as such will develop good working relationships with NHS bodies and the Department of Health and Social Care. The post holder will work with … Services, the post holder will work across coding, operational support, and system architecture. They will lead teams responsible for Infrastructure and IaaS support. Key responsibilities include: o Collaborating with delivery teams, providing leadership and support on IT Infrastructure and IaaS for digital services o Delivering new IT projects, including specification, procurement, bid assessment, planning, and implementation o Developing and More ❯

of Education client-facing projects, ensuring they are delivered on time, within scope, and to the highest standards of quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. The role acts as the … primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. The Head of EDI Client Team - Education Infrastructure also contributes to business development efforts by supporting proposals, scoping new projects, and identifying opportunities for growth and innovation. This role will be to lead the end-to-end delivery of … development projects from site due diligence, design management, and planning, through to procurement, construction, and handover. Ensure delivery aligns with budget, programme, and investor expectations, implementing best-in-class governance, reporting, and project controls. Serve as the primary point of contact for clients, investors, and internal senior leadership. The requirements below are essential: 10+ years of experience in project More ❯

such as team scheduling, reporting, SLA monitoring, documentation, IT procurement, stakeholder management, along with looking at continuous improvement activities. This role would suit someone with a background in Administration, Service Delivery, IT Operations, IT Coordination, Executive Assistant, or Business Support, and is an excellent opportunity to develop your experience in a fast-paced, structured, and collaborative environment. This … administrative, coordination, or business support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication skills and a More ❯

knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk , with a strong understanding … of how to design and improve HR service workflows. Key Responsibilities Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. Support HR and IT … teams with requirements gathering, testing (UAT), and deployment. Provide expertise on HR case management and service delivery improvements. Collaborate with key stakeholders to ensure effective HR process alignment. Produce configuration documents, process flows, and test scripts. Support go-live, post-implementation, and continuous improvement phases. Essential Skills & Experience Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

Role: Service Desk Analyst Location: Birmingham Rate: 120 - 140 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming … support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Accurately log, categorise, and prioritise incidents and service requests. Troubleshoot and resolve issues related to hardware, software … IT Operations in developing and maintaining a user-friendly IT knowledge base. Identify recurring issues and contribute to root cause analysis and problem management. Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities. Maintain accurate asset and configuration records. Collaborate with other IT teams and third More ❯

with internal stakeholders, technical leads, and external partners to deliver high-quality infrastructure and cloud solutions. This engagement will be delivered in partnership with our consulting partner, who manage service delivery for the end client. Key Responsibilities: The Cloud Infrastructure Engineer (Azure) will deliver cloud and infrastructure change across a large-scale, global Azure environment. Support transformation and … of solutions, with sign-off from Cloud Architects. Provide 3rd line technical support and troubleshooting for complex infrastructure issues. Work collaboratively with internal teams and technology partners to deliver service improvements. Key Skills & Experience: Proven experience as a Cloud Infrastructure Engineer in a Microsoft Azure environment. Strong understanding of Azure AD, M365, Intune, and hybrid network connectivity. Experience with More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

Your new company An ambitious and forward-thinking organisation is undertaking a major transformation of its financial systems to improve service delivery and strengthen financial governance. As part of this strategic initiative, they are seeking a skilled and motivated Finance Systems Implementation Officer, initially for a 12 month contract, to support the successful rollout of a new finance … control reconciliations and data checks. Liaising with software suppliers and internal IT teams to resolve technical issues. Delivering training and technical guidance to system users Collaborating with finance and service teams to identify and implement system improvements. Ensuring compliance with financial regulations, accounting standards, and audit requirements. What you'll need to succeed To be successful in this role … manage multiple priorities independently. Experience maintaining and developing system interfaces. What you'll get in return This full-time contract offers: Flexible working arrangements, including remote working (subject to service requirements). All necessary IT equipment and support for effective home working. A collaborative and supportive team environment focused on innovation and improvement. A competitive salary Potential for contract More ❯

DBA Expertise: Strong, non-negotiable skills in Oracle DBA and experience with MySQL . Operational Ownership: Own, troubleshoot, and resolve complex technical faults within the Enterprise Cloud Infrastructure . Service Delivery: Provide escalated technical support, ensuring system availability and managing Incidents, Service Requests, and Changes against strict SLAs/KPIs . CI Mindset: Actively apply Continuous Improvement More ❯

IR35 contract. The role will be a hybrid working style with 3 days a week on site in the Milton Keynes office. Role responsibilities Provide a client focused HR service across the employee lifecycle, delivering a great experience to our people. Working as an advocate and expert on Workday HR, guiding and supporting people, whilst promoting self service … HRIS teams. Validates data, ensures job details are correct, such as roles, teams and cost centres. Make appropriate decisions and use own judgement on work prioritisation ensuring expectations on service delivery can be met. Works within GDPR guidelines, managing people data requests and the confidentiality of data. Contributes to wider projects and initiatives within HR, driving process improvements … automation and efficiencies. Ensures cases and requests are completely correctly and in time for payroll. Key requirements Delivery focused and able to demonstrate putting client experience first. Self- motivated with a positive attitude. Strong relationship building and influencing skills. Works well under pressure to meet deadlines whilst managing conflicting demands. Strong attention to detail. Team player with the ability More ❯

Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT More ❯

Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure More ❯

building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital More ❯