25 of 25 Remote/Hybrid Contract Service Delivery Jobs

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support ...

months to start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service outcomes … United Kingdom, Italy and Japan, integrating the contribution of teams, client teams and third-party suppliers. Key accountabilities Own the end-to-end service management relationship and provide clear accountability for global service outcomes, without displacing the contractual accountability of individual service providers. Lead global service ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … opportunity to take a leading role in the delivery of technology change across AQA. You'll work with senior technology leaders, project teams and operational stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced ...

seeking a DV Cleared Data Engineer to support a long-term defence programme. You will develop and maintain data solutions within Azure, supporting enterprise service integration, operational reporting, service performance monitoring and data-driven decision-making. Working alongside service architects, service management teams and technical stakeholders … will help ensure data is accurate, secure and aligned with enterprise service delivery requirements. Key Responsibilities Develop and maintain data pipelines and integration solutions within Azure. Integrate and transform data from multiple enterprise systems. Support operational reporting, service performance metrics, KPIs and SLA reporting. Improve data quality ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good … working understanding of SAP landscapes and integration rather than deep hands-on configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good … working understanding of SAP landscapes and integration rather than deep hands-on configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams ...

ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision … making throughout the delivery lifecycle. Key Responsibilities Plan, conduct and analyse user research across various stages of service delivery Apply a range of qualitative and quantitative research methods to generate actionable insights Work collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear ...

Service Lead Consultant - Operational Readiness Remote Working 5-month contract Outside-IR35 Market Rates (c£500 to £525 per day) The Opportunity: We are seeking a Deputy Service Delivery Lead to support a leading government health agency in preparing and operating its Surge Response Service (SRS) platform, which provides contact management and diagnostic capabilities for outbreaks and larger-scale health threats. Working alongside service leadership, you will coordinate operational readiness, manage preparedness projects and support the development of the service roadmap, collaborating with national, regional, clinical, policy and technical stakeholders. This ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

communications. Conduct readiness assessments, identify adoption barriers and establish adoption plans and measures. Embed Change & Adoption into transformation, discovery and mobilisation. Coordinate engagement with Service Delivery Managers and operational stakeholders. Support service transition, including transition readiness, risks, dependencies and service landing. Provide governance, RAID management, executive … Provide leadership insight into organisational impacts, readiness and adoption. Link adoption activities and measures to benefits realisation. Maintain a visible backlog, manage commitments and delivery dates, and escalate slippage early. Identify and track dependencies, owners and associated risks. Proactively escalate risks, recommend mitigations and track actions through to resolution. ...

across a range of government projects and highly regulated environments. This is an exciting opportunity for a risk and compliance professional to support the delivery of governance, risk, and compliance objectives while helping clients enhance their control frameworks, strengthen regulatory compliance, and improve risk management practices. You will work … promote a strong compliance culture, drive continuous improvement initiatives, and provide expert advice on risk and regulatory matters. Key Responsibilities Support project and service delivery through effective quality assurance, risk management, and compliance oversight. Drive awareness and adoption of compliance policies, standards, and processes across multiple teams ...

environment. This role will focus on the operational and technical management of Microsoft licensing services across the enterprise tenant, ensuring seamless provisioning, governance, and service continuity. This is an excellent opportunity for a Microsoft 365 specialist with strong operational licensing expertise to work within a complex, mission-critical environment … across the tenant environment Support user and organisation onboarding through accurate licence provisioning Monitor licence consumption and coordinate operational top-ups to maintain uninterrupted service delivery Work closely with identity, provisioning, and platform teams to coordinate licensing activities Act as the technical escalation point with Microsoft for licence ...

Join Ofwats IT Service Delivery & Partnering Team as a Digital Project Manager * Office Location : Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector … shape several key technology initiatives that will have a lasting impact across Ofwat. We are looking for a project professional who combines strong delivery discipline with excellent stakeholder management skills and who can confidently lead complex technology projects from concept through to successful implementation. You will be responsible ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

looking for a Full Stack Engineer with experience specifically with Python and React, to support the development of a public sector digital service, where you will be working within an Agile team, combining hands-on development with automation and operational delivery to build secure, reliable software. This opportunity … hands-on role combining full stack software engineering, cloud deployment and DevOps practices. You will take ownership of changes throughout the delivery lifecycle, from backlog refinement and development through testing, deployment and operational handover, working across React and TypeScript interfaces, Python Back-End services and AWS infrastructure, taking features ...

ServiceNow HRSD Solution Architect Seeking a ServiceNow HRSD Solution Architect to lead the transformation of an existing HR Service Delivery environment towards a scalable, maintainable, and ServiceNow best-practice operating model. The focus will be on reducing customisation, removing technical debt, increasing adoption ...

users. Key Responsibilities Administer and support a large-scale Google Workspace environment Act as the technical escalation point for Google Workspace-related issues and service requests Manage and triage incidents, requests and changes within the Google environment Support cloud migration, email migration and data migration projects Work with security … teams to implement and maintain best-practice controls Manage and support third-party integrations and productivity tools Collaborate with project, service delivery and business teams to drive continuous improvement Produce technical documentation, knowledge articles and operational procedures Maintain strong relationships with vendors and technology partners Stay current with ...

development and operation of critical database infrastructure and services. This is an excellent opportunity for an experienced Oracle specialist to combine hands-on technical delivery with leadership, supporting highly available, mission-critical databases and advancing the department's data platform capabilities across Oracle and public cloud environments. You will … solutions and work closely with senior stakeholders, engineering teams and suppliers to deliver secure, stable and cost-effective services. Key Responsibilities . Lead the delivery of infrastructure services and solutions, ensuring alignment with departmental strategy, user needs and value-for-money objectives. . Design, develop, support and improve Oracle ...

technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role is pivotal in maintaining high levels of customer satisfaction by efficiently … handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective communication, and the ability to work collaboratively to ensure ...

will provide technical support across server and operating systems, virtualisation, cloud infrastructure and core Microsoft technologies, while working closely with internal ICT teams, service providers and technical stakeholders to resolve issues and continually improve service delivery. Key responsibilities of the Platform Engineer will include Providing support and administration … taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting the implementation of infrastructure strategies, policies and service improvements Contributing to the preparation and delivery of new or changed IT services, ensuring adherence to change management processes Working collaboratively with other ...

Dual National Sector: Government body Your new company You will be working with a government body on the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. Your … Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. This ...

Reporting To: Operations Manager Job Overview We are seeking an experienced Contact Centre Team Leader to lead, coach, and develop a team of customer service advisors within a high-volume contact centre environment. You will be responsible for driving team performance, achieving service level agreements (SLAs), improving customer … management and coaching. Key Responsibilities Lead, motivate, and manage a team within a contact centre environment. Monitor performance against SLA, productivity, quality, and customer service targets. Conduct regular 1-2-1s, coaching sessions, performance reviews, and development plans. Manage attendance, absence, conduct, and performance issues. Provide real-time ...

Location: Glasgow - hybrid working Start Date: ASAP The Opportunity We are seeking an experienced Cloud Technical Specialist to support cloud engineering and managed services delivery within a large enterprise environment. This is a senior technical role combining cloud architecture, hands-on engineering and technical leadership. You will … cloud infrastructure, automation and platform engineering. We are looking for someone with broad technical expertise who can move comfortably between architectural design, hands-on delivery and guiding other engineers. Key Responsibilities Cloud Architecture and Engineering Design, implement and support cloud infrastructure and platform solutions, with a strong focus ...

contract) About the Role We are seeking an experienced Senior User Researcher to support the development and improvement of digital services within a complex delivery environment. You will work alongside multidisciplinary teams to understand user needs, conduct research and provide insights that influence the design and delivery … across digital products and services. Conduct qualitative and quantitative research using appropriate methodologies. Analyse findings and communicate actionable recommendations. Collaborate with product, design and delivery teams in an Agile environment. Engage with stakeholders to ensure user needs inform service improvements. Promote effective research practices and support the development ...

Contract | Remote with occasional Bristol travel | Inside IR35 | £550/day (Umbrella) Were looking for an experienced Power Platform Developer to support the delivery of innovative digital solutions within a large-scale public sector environment. This is an excellent opportunity to work on the digitisation of business-critical processes … user stories to define effective technical solutions. Troubleshoot issues and resolve faults in line with agreed processes. Support continuous improvement of development practices and service delivery. Essential Skills & Experience Strong experience across the Microsoft Power Platform suite. Proven track record delivering Power Apps solutions. Experience developing Power Automate workflows. ...