1 to 25 of 29 Remote Contract Service Delivery Jobs

strong background in OSS/BSS and Salesforce architecture. The ideal candidate will have a co mprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that … with existing systems and processes. Analyze business requirements and translate them into technical specifications, ensuring alignment with Lead to Cash processes. Develop and implement Service Delivery models that optimize operational efficiency and enhance service quality. Utilize Salesforce tools and features to streamline processes, improve customer interactions, and … support sales functions. Provide guidance on best practices for Service Management, leveraging industry standards to enhance service delivery. Lead technical discussions and workshops with stakeholders to gather requirements and present solutions. Mentor and support junior architects and developers in the team, fostering a culture of knowledge sharing and More ❯

IT Service Continuity Manager Location: Manchester (hybrid 2 to 3 days per week onsite) Rate: £500 to £600 per day via umbrella Legnth: 3 months Role Summary We have an exciting new contract opportunity as a IT Service Continuity Manager. The role will be an initial 3 month … risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service Continuity and Risk documentation is regularly reviewed and maintained Liaise with Technical Architects and Service Delivery Managers, for the review of documentation … Develop and deliver a Service Continuity annual exercise schedule Obtain service recovery assurance from third party Service Providers Identify and govern ITSC related risks, as well as maintaining visibility and awareness of related Risks, Issues, and Improvements Provide support for the Major Incident process Work closely with More ❯

can be predominately home working with the expectation to be come occasionally onsite, as and when required. Main duties of the job Ensure that service delivery standards are achieved. Work collaboratively with the Divisional Directors, Clinical Leads, Operational leads, and other colleagues to ensure that service delivery … Desirable Project Management Qualification Professional Business Intelligence/Software Development Qualification Experience Essential Proven experience of working in a management/leadership role Leading service changes to improve performance Leading projects Substantial experience of BI Development/data engineering. Desirable Proven experience working within NHS organisation Leading major Business … software development Experience of Microsoft Analysis Services and PowerBI Experience of VBA Substantial experience in Business Intelligence development including C#, XML Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

for an experienced Senior Digital Project Manager to successfully deliver projects within the Digital Diagnostics nationally funded portfolio of work, aiming to transform diagnostic service delivery across care sectors. The post holder will be expected to work in partnership with a number of ICS workstreams and providers in … engaging with stakeholders to improve access to diagnostics. They will be responsible for the project management and delivery of specific digital projects under the direction of the Digital Diagnostics Programme Manager with a key focus on the implementation of a global Order Communications solution across the NENC. The successful … in respect of operational and project led services. This post requires varied regional interaction, mainly working with individual Trusts and suppliers to support the delivery of project activities against project/programme priorities, whilst focusing on delivering against the ICS Digital Diagnostics Roadmap and project tracking and reporting. Main More ❯

functions within the Rosa team including the commercial operations for People & Capability. It is essential we maintain and operate resource management to allow critical service delivery Responsible for ensuring that all aspects of People and Capability including, recruitment and onboarding, business support operations, staff development, and relevant processes … the essential criteria and hold active security clearance. As a Workforce Planning Manager, your main responsibilities will be to: * Develop, implement and monitor the delivery of the Workforce Planning strategy. * Conduct analysis on current workforce capability and develop required plan to meet policy and financial requirements. * Advising and guiding … in a clear and concise way to a variety of audiences. * A key influencer and contributor, you will be insightful, with a passion for delivery of a professional service that meets and contributes to the strategy of the organisation. * As a senior manager you will be highly visible More ❯

Purpose: We are seeking a dynamic and innovative Project Development Officer to join our team. The successful candidate will lead on allocated project work, service development, ICT development, and research. You will play a crucial role in the strategic planning and continuous improvement of our Responsive Repairs Service … London Re-use project and Mutual exchange process review. Support the Head of Repairs and Maintenance and Project Development Manager in strategic planning and service delivery. Develop and implement innovative service delivery methods and review new policies and procedures. Manage project teams and collaborate with various internal … and external stakeholders. Conduct data analysis and develop action plans to improve service efficiency and reduce costs. Ensure compliance with health and safety regulations and contribute to the council's diversity and green commitment policies. Key Contacts: Residents (tenants and leaseholders) External service providers and government bodies Internal More ❯

Purpose: We are seeking a dynamic and innovative Project Development Officer to join our team. The successful candidate will lead on allocated project work, service development, ICT development, and research. You will play a crucial role in the strategic planning and continuous improvement of our Responsive Repairs Service … London Re-use project and Mutual exchange process review. Support the Head of Repairs and Maintenance and Project Development Manager in strategic planning and service delivery. Develop and implement innovative service delivery methods and review new policies and procedures. Manage project teams and collaborate with various internal … and external stakeholders. Conduct data analysis and develop action plans to improve service efficiency and reduce costs. Ensure compliance with health and safety regulations and contribute to the council's diversity and green commitment policies. Key Contacts: Residents (tenants and leaseholders) External service providers and government bodies Internal More ❯

systems. Main duties of the job Patient Systems Support This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focused improvement. Person Specification Qualifications Essential Educated to diploma level or equivalent experience Training qualification or equivalent experience of More ❯

and a great experience to our customers effectively and efficiently. About the role As an IT Project Manager, you will be responsible for the delivery of multiple IT projects of differing values that meet the desired business outcomes to the agreed time, cost and quality standards. Initially, your primary … external partners. Effective management of your project team. Ensuring realistic project plans are in place and maintained with risk based contingency planning Using the delivery framework for agreed templates, stage gate reviews and financial governance appropriate for the delivery. Use the agreed templates and tools for tracking project progress … Ensure appropriate Business Readiness activity has taken place including impact assessments, Go/No-Go and deployment planning. Engagement with the Security, Architecture and Service Delivery Teams to ensure service integrity, strategic alignment and to ensure seamless transition into Application Support (Acceptance into Service) About you More ❯

Senior Business Analyst - Capital Delivery Contract Length: 6 months initial Location: Hertfordshire (Hybrid - 3 days onsite) Day Rate: £550 Inside IR35 Start Date: ASAP We're looking for a Senior Business Analyst to support a large infrastructure and utilities services organisation based in Hertfordshire. The Senior Business Analyst will … play a key role in improving systems and processes that power safe, efficient service delivery across a complex, multicontract environment. The Senior Business Analyst will provide excellent stakeholder management skills and bridge the gap between the IT and Business function. Experience Needed for the Senior Business Analyst: Highly … experienced Business Analyst with experience in managing teams (Senior or Lead) System and Business Process Analysis experience Previously worked on Capital Delivery Projects Large workforce site management Excellent stakeholder management skills Map out AS IS and TO BE processes. Extremely proactive. Worked in very complex environments. Senior Business Analyst More ❯

development teams in project requirements, system design, and project delivery. Verify technical specifications for development projects. Act as a liaison between project teams and service delivery advocates. Support client communications regarding incidents and resolutions. Plan and maintain application-specific disaster recovery activities. Conduct production support validations and certifications … accepting turnover from development. Monitor product availability, capacity, and performance against defined service levels. Support application security functionalities and related audit services. Participate in change management reviews, validating documentation and changes implemented. Provide on-call support as needed and participate in a rotation for 24-hour on-call duties. More ❯

Single point of contact for all external data suppliers. Responsible for managing all fixed contracts in the European Consumer Data set-up, ensuring quality service delivery (eg Nielsen IQ) Understand landscape of current providers and data coverage/frequency Define current contract costs (and notice periods) by market … the foundation for various workstreams in the organisation Owner of the external reporting suite SPRINT, working with Red Slim (software partner) to ensure quality service Lead all internal comms relating to reporting and identify opportunities for continuous improvement Management of further market integration and for driving continuous improvement of … the full suite of different tools across all data providers (i.e. Sprint) Co-ordinate key EU continuous data briefs Co-ordinate delivery of key EU continuous data briefs, from briefing to final delivery, and consolidating insights across data providers if necessary. Key Skills/Experience Required: Experienced in More ❯

Single point of contact for all external data suppliers. Responsible for managing all fixed contracts in the European Consumer Data set-up, ensuring quality service delivery (eg Nielsen IQ) Understand landscape of current providers and data coverage/frequency Define current contract costs (and notice periods) by market … the foundation for various workstreams in the organisation Owner of the external reporting suite SPRINT, working with Red Slim (software partner) to ensure quality service Lead all internal comms relating to reporting and identify opportunities for continuous improvement Management of further market integration and for driving continuous improvement of … the full suite of different tools across all data providers (i.e. Sprint) Co-ordinate key EU continuous data briefs Co-ordinate delivery of key EU continuous data briefs, from briefing to final delivery, and consolidating insights across data providers if necessary. Key Skills/Experience Required: Experienced in More ❯

Services Company 8 week initial contract - €350 - €400 p/d Our client is seeking a mid level Project Manager to lead the successful delivery of multiple small to medium-sized SaaS implementation and consultancy projects. This is a remote or hybrid role based in the UK or Ireland … project documentation and reporting What We’re Looking For: Exceptional communication skills 3–5 years of project management or similar experience Background in IT service delivery or systems integration Familiarity with Agile methodologies Strong communication, problem-solving, and organisational skills Experience with Microsoft tools (Word, Excel, PowerPoint, SharePoint More ❯

Celon is seeking a dynamic and User focused IT Service Experience Lead to join our growing team on a 6-month fixed-term contract, with an immediate start and the potential to extend. Working as an extension of our clients teams, including some of the UKs largest organisations, this … role focused on engaging IT Users, tracking and measuring their experience, delivering accurate, timely and informative management reports, and driving continuous improvement in IT service delivery. Ensuring Users receive relevant and meaningful support throughout the entire service lifecycle. The ideal candidate will bring a strong technical background, with … of stakeholders. You will be confident and articulate, capable of tracking performance, identifying key trends, and communicating insights clearly and effectively. Key Responsibilities: Lead Service Review: Chair regular internal Service Reviews with departments, as a forum to capture Service Experience and Value of IT, documenting and tracking More ❯

network configurations using YANG modelling for routers and switches. Integrate APIs (RESTCONF/NETCONF) and manage data formats like XML and JSON . Support service documentation, SOPs, and training for operational teams. Tech Stack & Tools Automation & Orchestration : Ansible, Jinja2 Languages : Python, Bash, Go Network Modelling : YANG API Protocols : RESTCONF … and automation using Ansible. Familiarity with ServiceNow, GitHub workflows, and network infrastructure. Experience with network standards and modelling (e.g., YANG). Background in IT Service Delivery (ITIL preferred). Knowledge of WAN, LAN, IP management, DNS, DHCP. Certifications such as Cisco DevNet Professional or CCNP are a plus. More ❯

undergoing a Banner SaaS implementation . Our client needs an experienced Banner Architect/Consultant to provide specialist input across technical architecture, integration, and service delivery. This is a critical role focused on injecting Banner domain expertise and centred on keeping the project on track through a fast-paced … delivery phase. Role: Act as the Contract Banner subject matter expert , you will advise on best practices for Banner SaaS and Banner v9 implementations You will lead on architecture decisions , particularly around integration design using Ethos, Data Connect , and potentially Insights Coordinating with project teams and stakeholder, you will … aim to align technical delivery with business objectives Support data modelling and transformation , especially in a SaaS context Ensure scalable, maintainable, and secure integration strategies Offer guidance on service delivery best practices across the Banner ecosystem Skills/Experience: Strong hands-on experience with Banner SaaS or More ❯

within HRSD What We're Looking For: Strong hands-on experience implementing ServiceNow HRSD (HR Pro) - 2 implementations minimum. A strong understanding of HR Service Delivery workflows and best practices. Experience in configuring and customising ServiceNow HR modules. Excellent stakeholder management and communication skills. You must be willing More ❯

Analysis: Analyse benefits data to identify trends and opportunities for improvement. Vendor Management: Manage relationships with benefits vendors and negotiate contracts to ensure optimal service delivery. Qualifications: Minimum of 5 years of experience in UK benefits management. Strong knowledge of UK benefits regulations and practices. Excellent communication and interpersonal More ❯

Supporting any site-wide update installations or maintenance as required. Maintaining the team's KPI and SLAs and demonstrating a commitment to continuously improve service delivery and user satisfaction. Being involved in further insight projects relating to new product launches and existing programmes. Supporting the UX Manager with More ❯

in delivering the next phase of an ERP transformation, specifically the implementation of SAP S/4HANA, and will operate within a pod-based delivery structure, working collaboratively with business area leads and project teams. This is a 12-month contract opportunity, ideal for someone with significant transformation experience … Report - led by another senior finance leader The restructure aligns with a move towards an End-to-End Process Operating Model, ensuring more focused service delivery and greater alignment with business growth. The Sales to Cash function was previously too broad; the new model allows for more specialised … reports. Drive transformation of the Sales to Cash process in alignment with broader ERP and finance change programmes. Play a central role in the delivery and optimisation of SAP S/4HANA, ensuring successful rollout and adoption across relevant business areas. Collaborate with other pod leads and finance counterparts More ❯

in delivering the next phase of an ERP transformation, specifically the implementation of SAP S/4HANA, and will operate within a pod-based delivery structure, working collaboratively with business area leads and project teams. This is a 12-month contract opportunity, ideal for someone with significant transformation experience … Report - led by another senior finance leader The restructure aligns with a move towards an End-to-End Process Operating Model, ensuring more focused service delivery and greater alignment with business growth. The Sales to Cash function was previously too broad; the new model allows for more specialised … reports. Drive transformation of the Sales to Cash process in alignment with broader ERP and finance change programmes. Play a central role in the delivery and optimisation of SAP S/4HANA, ensuring successful rollout and adoption across relevant business areas. Collaborate with other pod leads and finance counterparts More ❯

in delivering the next phase of an ERP transformation, specifically the implementation of SAP S/4HANA, and will operate within a pod-based delivery structure, working collaboratively with business area leads and project teams. This is a 12-month contract opportunity, ideal for someone with significant transformation experience … Report - led by another senior finance leader The restructure aligns with a move towards an End-to-End Process Operating Model, ensuring more focused service delivery and greater alignment with business growth. The Sales to Cash function was previously too broad; the new model allows for more specialised … reports. Drive transformation of the Sales to Cash process in alignment with broader ERP and finance change programmes. Play a central role in the delivery and optimisation of SAP S/4HANA, ensuring successful rollout and adoption across relevant business areas. Collaborate with other pod leads and finance counterparts More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K … ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. … Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high-stakes, high More ❯

remote working This Senior Market Risk Consultant will implement solutions across the EMEA region. Responsibilities include: 10+ years of experience in a similar technology delivery role in Commercial and Investment Banking Market Risk IT domain Extensive knowledge in Market Risk methodologies, analytics, and reporting. This includes architecting solutions for … incidents. Able to understand business and technical concepts, identify potential issues and risks, and provide appropriate challenge or escalation accordingly. Leadership skills at a delivery level to motivate delivery stakeholders. Experience in management and in depth understanding of the IT and business change delivery processes. Thorough understanding … Strong problem-solving skills and ability to constructively challenge, make recommendations and design solutions. Positive mindset to drive excellence and continual improvement in IT service delivery. More ❯