21 of 21 Remote DemandTrendContract Service Delivery Jobs

borough who are seeking an experienced Programme Manager to lead organisational redesign and transformational projects and programmes. Key responsibilities of the Programme Manager - To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives. Deliver a design-led approach to project work to gather … analyse budgets and track saving projections across specific budget savings programmes to ensure change is delivered on time and in accordance with Programme objectives. Manage all aspects of project delivery within any given project or programme, including feasibility and business case design; project planning; dependencies and interfaces between projects; risks and mitigating actions and project governance. To line manage … S and equal opportunities requirements. To build effective working relationships and achieve agreed objectives through strong negotiating and influencing capabilities and by working partnership with Executive Directors, Heads of Service, Service Group Managers and staff across the Council. Person specification of the Programme Manager - Experienced IT Programme Manager Expertise in Total Mobile Connect implementation Strong business experience in More ❯

borough who are seeking an experienced Programme Manager to lead organisational redesign and transformational projects and programmes. Key responsibilities of the Programme Manager - To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives. Deliver a design-led approach to project work to gather … analyse budgets and track saving projections across specific budget savings programmes to ensure change is delivered on time and in accordance with Programme objectives. Manage all aspects of project delivery within any given project or programme, including feasibility and business case design; project planning; dependencies and interfaces between projects; risks and mitigating actions and project governance. To line manage … S and equal opportunities requirements. To build effective working relationships and achieve agreed objectives through strong negotiating and influencing capabilities and by working partnership with Executive Directors, Heads of Service, Service Group Managers and staff across the Council. Person specification of the Programme Manager - Experienced IT Programme Manager Expertise in Total Mobile Connect implementation Strong business experience in More ❯

Job Title: Service Desk Team Leader Location: Fareham (hybrid working) Contract length: 6 months (ongoing, will always be a need for the role) Pay rate: Negotiable Overview: We are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & Brand Sales functions. This role serves … contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave), ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work … ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. More ❯

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 6 month contract. This is a hybrid working role based on 3 days per week in the Portsmouth, Hampshire office. The role will be engagement via an Umbrella company only. Overview: Our client are seeking a … highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across … the UK region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main More ❯

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Client Details This not-for-profit organisation Description The Director of IT, Architecture and Infrastructure will oversee the … strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Main responsibilities/duties Technology Strategy & Architecture Roadmap Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear … direction for IT. Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs. Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function. Embed frameworks such as: ISO/ More ❯

and Leavers (JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing … and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security, infrastructure, and service delivery teams to ensure policy alignment. Support continuous service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating … issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices More ❯

high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and … SLAs.Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards.Monitor and report on application service performance, ensuring availability and capacity meet business demands.Apply information security procedures to maintain compliance across infrastructure applications.Manage system performance, focusing on business performance contributions and financial sustainability.Develop and implement continual service improvement plans.Facilitate both reactive and proactive More ❯

high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and … SLAs. Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards. Monitor and report on application service performance, ensuring availability and capacity meet business demands. Apply information security procedures to maintain compliance across infrastructure applications. Manage system performance, focusing on business performance contributions and financial sustainability. Develop and implement continual service improvement More ❯

Application Support Lead CIMS | Application Support | Service Performance | Process Optimisation | Best PracticeSR2 is supporting a consultancy client who are seeking an Application Support Lead to take ownership of support, performance, and service improvement for a business-critical system (CIMS). This role will focus on ensuring stable, reliable operations while driving continuous improvement in support processes, communication, and … service performance. You’ll work closely with users, technical teams, and stakeholders to implement best practice support processes and deliver a transparent, effective application support function. Key Responsibilities: Assess, monitor, and improve delivery performance of the CIMS product Review and optimise the application support process , ensuring faster ticket resolution and improved user communications Define and establish a stable … maintenance schedule for the system Align support processes to industry best practice for application management Implement monitoring and feedback mechanisms to continually measure and improve service performance Skills/Experience: Strong experience in application support leadership or service delivery roles Proven track record of process improvement and driving measurable performance gains Familiar with incident management, problem management More ❯

the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: 25 days holiday + bank holidays Enhanced pension Private healthcare Hybrid working Paid qualifications and certificates … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯

stakeholders. Creation of adaptable/horizon-based roadmaps for technology components. Previous experience in a team leadership role, managing a team of 4+ people Having experience of ITIL based service delivery principles Working with an organisation to deliver on their requirements - you'll need to understand clearly what your customers are trying to achieve More ❯

management processes for system improvements. Providing strategic support on education infrastructure, funding, and policy development . Liaising with local authority teams, schools, developers, and statutory bodies to optimise education service delivery. Your Previous Experience as a Business Analyst:- Extensive local authority experience in education services. Expertise in MRI (Capita) One , with proven ability to configure and enhance system functionalities. More ❯

requires a balance of on-site presence (2 days per week) and remote work. The primary focus is on ensuring firewall and proxy compliance, security signoff for change requests, service improvement, relationship management, and staff development within the cybersecurity framework. Key Responsibilities: Become an SME on the Skybox firewall security toolset Enforce security and control objectives adhering to Standards … end understanding of the business/IT processes Understands what information should be communicated and when Experience of working in a wider business context with exposure to other organisations Service Delivery Security focused while maintaining a close eye on delivery Ability to prioritise, control, and react to rapidly changing demands/priorities Experienced in dealing with conflicts More ❯

that is due to go live in the new year. What you will be doing: Delivering services to customers running in Google Cloud Supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps task Onboard new tools to support business needs Participate in design discissions and code reviews Skills and experience required: Experience working with GCP Strong Kubernetes More ❯

services. This is a contract role within a high-performing data and AI group, offering exposure to cutting-edge generative AI technologies and the opportunity to contribute to impactful service delivery innovations. Key Responsibilities: Design and deploy Python-based AI applications for internal use Conduct R&D on generative AI techniques including fine-tuning, prompt engineering, and retrieval More ❯

services. This is a contract role within a high-performing data and AI group, offering exposure to cutting-edge generative AI technologies and the opportunity to contribute to impactful service delivery innovations. Key Responsibilities: Design and deploy Python-based AI applications for internal use Conduct R&D on generative AI techniques including fine-tuning, prompt engineering, and retrieval More ❯

Mosaic Trainers (2 Positions) Contract Type: Contract (6-8 months, Outside IR35) Location: Hybrid (Remote planning with on-site delivery) Day Rate: £400 - £450 per day Working Days: 5 days per week We are seeking two Mosaic Trainers, one specializing in Children and Young People and the other in Adult Social Care. These roles are crucial for the delivery … and time-driven, with a keen focus on meeting project deadlines. Benefits: Competitive day rate. Flexible hybrid working arrangement. Opportunity to contribute significantly to the development and efficiency of service delivery within Children's and Adult Social Care sectors. To apply for the Mosaic Trainer position, please submit your CV and cover letter detailing your relevant experience and More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯

on bowel services. This role is ideal for someone with strong experience in Oracle Database , PL/SQL , and NHS data environments, who can deliver actionable insights to improve service performance and patient outcomes. Key Responsibilities Analyse NHS service data to define and measure performance outcomes. Develop and optimise queries using Oracle DB and PL/SQL . … Apply statistical and analytical techniques to assess service delivery. Collaborate with stakeholders to define KPIs and reporting requirements. Build and validate data models and visualisations to support decision-making. Present insights clearly to both technical and non-technical audiences. Essential Skills Proven experience with Oracle Database and PL/SQL . Strong background in data science , analytics , or performance More ❯