Service Operations Practitioner
Penwortham, Lancashire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JAM Recruitment Ltd
Governance and MIM lead and attend service operation and customer facing meetings. Provide written and oral summary status incident governance reports with executive summaries, trend analysis and recommendations provided to senior management and stakeholders. Provide training, support and guidance for less experienced team members. Ensure supplier managed Major … that they follow best practice and ensure that these are adhered to across the estate. Set up and amend ServiceNow dashboards and reports. Provide analysis, trend charts and pivot tables in Microsoft Excel. Knowledge: A good understanding of the SIAM model is essential ServiceNow knowledge and reporting skills More ❯
Employment Type: Contract
Rate: GBP 63 Hourly
Posted: