22 of 22 Contract Continuous Improvement Jobs in Yorkshire

ensure everything we release is robust, intuitive, and ready for real world use. This role is ideal for someone who enjoys collaboration, clarity, and continuous improvement, and who wants to make a meaningful difference to colleague experience at scale. What you'll do Own the test strategy … defect trends and defect escape rate readiness-for-release indicators Produce clear and accessible quality reporting to Product Owners, Feature Leads, and Program teams. Continuous Improvement Drive improvements to testing processes, environments, data availability, and release readiness. Identify blockers early and work with Engineers, Product Owners ...

system performance and user behaviour Build and maintain dashboards that provide clear visibility of key service metrics Identify trends, anomalies, and opportunities for improvement Stakeholder Engagement Translate technical data into clear, accessible insights Present findings to both technical teams and non-technical stakeholders Contribute to regular service reviews … planning based on usage patterns Service Optimisation Assess the impact of platform changes and releases Work closely with DevOps and engineering teams to support continuous improvement Help evaluate and introduce new monitoring and analytics approaches What We're Looking For Technical Skills Strong experience with Splunk ...

solution to take advantage of best practices. Work with all appropriate parties to effectively estimate project timelines and deliverables. Recognizing and highlighting incremental improvement opportunities with existing clients Writing functional specifications for modification, interface, report, and label requirements Authoring and/or reviewing system and procedural documentation throughout … opportunities, and propose effective solutions to enhance customer value. Estimate project timelines, deliverables, and resource requirements in collaboration with project stakeholders. Recognize and highlight continuous improvement and value add opportunities for existing clients. Author and review system documentation and procedural guides throughout the project lifecycle to ensure ...

ticket context and dependencies when work is routed to them. Analyse existing service processes Assess current service management workflows to identify opportunities for improvement across: Request catalogues Incident and fault handling Ticket routing and fulfilment Knowledge access and support guidance You will identify areas where: Users struggle … selection Reduction in ticket misrouting Service desk handling time Effort required for colleagues to find help Knowledge usage and ticket deflection Insights will support continuous improvement and future AI investment decisions. Skills & Experience Essential Experience working with IT service management processes (Service Desk, Incident, Request Management, Knowledge ...

someone with deep technical expertise in storage platforms, automation, cloud infrastructure, and DevOps practices, who is passionate about delivering high-quality services and driving continuous improvement. Key ResponsibilitiesStorage & Platform Engineering Certify, test and develop new features and platforms across SAN infrastructure, primarily Dell PowerMax/Vmax-3/XtremIO … code and build automated test scripts for infrastructure products and upgrades. Contribute to CI/CD pipelines and build automation interfaces between systems. Drive continuous improvement and support change implementation across services. Required Skills & Experience Expertise in server operating systems: Linux (RHEL), Windows, VMware. Deep technical knowledge ...

planning, prioritisation, reporting, assurance Senior leadership of the CMO and change management standards Portfolio performance, risk management, and benefits tracking Resource and budget optimisation Continuous improvement in agile delivery and service design Skills & Experience Proven experience in portfolio director or programme director leadership within complex organisations. Strong ...

Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows … Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability ...

platform is fully compliant with data protection regulations, accessibility standards and technical e-learning standards. Liaise with stakeholders on platform change and improvements. Provide continuous improvement to the LMS as this is an ongoing process – keep training relevant, effective and aligned to the organisations evolving needs. Advise ...

where required. Post-Live & Embedding Support post-go-live activity, including issue triage, colleague queries and adoption tracking. Help monitor lessons learned and drive continuous improvement actions. Support the embedding of new ways of working beyond go-live. About You You are a structured, proactive and delivery ...

with the implementation and adoption of new processes and improvements Skills & Experience Previous experience working as a Business Analyst on change or process improvement projects Strong ability … engage and collaborate with stakeholders across the business Confident facilitating discussions and translating business needs into clear documentation Experience with process analysis and continuous improvement initiatives Familiar working in Agile or iterative delivery environments Experience within retail or customer-focused sectors would be advantageous ...

Proven background in storage automation, remediation, and migration. Experience with Infrastructure-as-Code, CI/CD, and DevOps practices. Excellent stakeholder communication and a continuous-improvement mindset. ...

reporting and variance analysis Maintaining strong financial controls and oversight of investment approvals Acting as a trusted finance partner to non-finance stakeholders Driving continuous improvement in processes and controls About You: Fully qualified accountant (ACA, ACCA or CIMA) Experience in finance business partnering, project accounting ...

automation and integration are highly desirable. Service Excellence: Manage Incidents, Service Requests, and Changes against strict SLAs/KPIs . CI Mindset: Actively apply Continuous Improvement (CI) methodology to drive efficiency. Stakeholder Management: Collaborate effectively across matrix teams and possess strong stakeholder management skills. Learning Acumen: Demonstrate ...

within a team of platform engineers, supporting both BAU and change activity across development, test and production environments, contributing to platform stability, resilience and continuous improvement. RESPONSIBILITIES - Act as a technical specialist for OpenShift on IBM Z (OCPz), supporting platform stability and engineering change - Provide BAU support across development ...

product features and user stories. Facilitate backlog refinement, sprint planning, and product demonstrations. Use data, feedback, and performance metrics to inform product decisions and continuous improvement. Support delivery teams in resolving blockers and maintaining delivery momentum. Ensure products comply with relevant public sector standards, accessibility requirements, and governance processes. ...

such as flows, business logic, ACLs, data modelling, and platform components. Ability to work effectively within an agile squad, collaborating openly and contributing to continuous improvement. Clear communication skills and the confidence to engage constructively with stakeholders at different levels. If you believe you have the experience required, please ...

that drives product improvement. Your input will help strengthen test cases, improve test plans and refine overall testing processes. You will also contribute to continuous improvement, identifying opportunities to enhance tools, environments and ways of working. As a more experienced engineer, you will naturally support others ...

Responsibilities Document, review, and standardise business processes across multiple departments Analyse existing documentation and identify gaps, inconsistencies, or improvement areas Conduct gap analysis between current practices and required standards/controls Work closely with Internal Audit to ensure processes meet governance and compliance expectations Facilitate meetings … with business stakeholders and confidently gather requirements Translate operational practices into clear, structured process documentation Maintain and improve process libraries and documentation standards Support continuous improvement initiatives through process clarity and optimisation What We're Looking For Highly detail-oriented with a natural curiosity for how systems ...

regulatory requirements, acting as the UK representative within an international team. You will support risk and control owners, challenge existing risk assessments, and drive continuous improvement across the organisation's data control environment. Key Responsibilities Act as the UK representative within a global data risk and controls ...

access control technologies Work closely with internal teams and third parties to resolve incidents and implement fixes Assist with minor changes, upgrades, and continuous improvement initiatives Maintain accurate documentation of issues, resolutions, and network configurations The Network Engineer would ideally be required onsite, 1/2 days ...

Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service Level Management, Service Process Improvement, Service Continuity, and Availability Management. Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. Strong customer-service orientation with … call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Apply ITIL best practice ...

applications and solutions, aligning to elevated architecture and modern engineering practices. Contribute to the operation and stability of payments solutions, including incident support and continuous improvement. Follow internal DevOps principles and ways of working. Coordinate with stakeholders across technology and business teams to deliver outcomes at pace. Essential Skills … Skills & Qualifications Expert-level SQL coding ability (preferred). Why Work Here? Join a dynamic team that values innovation and collaboration, offering opportunities for continuous learning and professional growth. Benefit from a supportive work environment that promotes work-life balance and encourages the development of cutting-edge solutions. Work ...