13 of 13 Contract Customer Service Jobs in Yorkshire

work in a hybrid environment, providing flexibility and a healthy work-life balance. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customer service and technical assistance, ensuring a positive experience for all users. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross … functional teams to identify and implement potential service improvements. Develop and maintain comprehensive macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practises. Stay updated with the latest macOS updates, features, and security patches. Act as a technical expert within Colleague IT Services, providing guidance and support. Utilise ServiceNow to analyse the impact of … the Mac Support service, managing critical issues and providing operational support to Service Desk analysts. Support the day-to-day management of the wider service desk, ensuring departmental SLAs and key metrics are met. Essential Technical Capabilities: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and More ❯

bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯

bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯

the roleWeare looking for a dependable and technically proficient IT Support Engineer tojoin our Onsite BAU team supporting the WM Morrisons account. The role involvesscheduled support for incidents and service requests, hardware break-fix, andremote assistance across customer sites. OverviewOur client is currently looking for a recruit in joining their current team, below are the job details for … Bradford Working Hours: Shift 1: 08:00 AM - 16:00 PM Shift 2: 09:00 AM - 17:00 PM Contract Duration: 4 MonthsRoles and Responsibilities: Respond to incidents and service requests scheduled by the GSC (Global Service Centre) Perform hardware break-fix support for HP and Dell desktops and laptops Resolve software-related issues and fulfil software service requests Provide remote support to customer sites as needed Communicate promptly with the Team Lead if delayed before shift start Other stuff we're potentially looking for: Proven experience in IT support, particularly in hardware break-fix and software troubleshooting Familiarity with HP and Dell hardware platforms Strong customer service and communication skills Ability to work More ❯

Field Service Engineers We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. What we’re looking for - Passing a Pre Employment Screening Level 4 is essential - Previous ATM experience is desirable but not required – full training will be provided. - Flexibility to … your own vehicle and a full UK driving licence. - Own an Android smartphone - Supply your own hand tools Skills and Experience Required - Strong background in electromechanical or IT field service engineering. - Ability to work with networked devices, routers, and cabling. - Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. - Excellent diagnostic and fault-finding skills, with … the ability to resolve issues quickly under pressure. - Knowledge of basic PC hardware, software loading, and configuration. - Comfortable using hand tools, testing equipment, and diagnostic software. - Strong customer service and communication skills, representing the company professionally on-site. - Ability to work independently, managing time and priorities effectively. - Willingness to travel locally within your allocated region. Desirable Skills - Prior More ❯

Months Fixed Term Contract, Full Time About the role Here at Joseph Rowntree Foundation, we are looking for a Service Desk Analyst someone to perform 1st line support functions resolving ICT related incidents promptly and accurately with an excellent customer service approach. You will take ownership of user requests and be pro-active when dealing with user … issues. Logging all incidents on the Service Desk ticket system and keeping the IT asset register up to date, you will build and configure new desktop hardware and install software packages and support users in the use of computer equipment through advice and ad-hoc training. Documenting and maintaining IT procedures and solutions, you will report and liaise with … to other offices, including occasional travel to other parts of the UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIA A+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you More ❯

At least 2 years' experience in a procurement role (Nice to have) Experience with Dynamics 365 and FreshService Experience with service desk, procurement, and asset management tools IT Procurement Specialist - Leeds (On-Site, Not Remote) 12 months FTC We're working with a global consultancy operating across natural resources, infrastructure, and property markets, to find an IT Procurement Specialist … managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

to work with this global organisation. In this fully office-based role, the successful applicant will have; A minimum of 2 years' experience working within a procurement environment Excellent customer service skills Excellent organisational, written, and oral communication skills Strong IT skills - proficient in the use of Microsoft Office 365 Commerciality - including total cost of ownership, driving commercial More ❯

Field Service Engineers ATM/Breakfix We are excited to offer an opportunity for skilled engineers to join us on a flexible pay-per-hour basis, supporting ATM First Line Maintenance (FLM) activity. The role is inside the IR35 What we’re looking for Passing a Pre Employment Screening Level 4 is essential Previous ATM experience is desirable but … your own vehicle and a full UK driving licence. Own an Android smartphone Supply your own hand tools Skills and Experience Required Strong background in electromechanical or IT field service engineering. Ability to work with networked devices, routers, and cabling. Competence in the installation, deinstallation, and commissioning of ATMs or similar equipment. Excellent diagnostic and fault-finding skills, with … the ability to resolve issues quickly under pressure. Knowledge of basic PC hardware, software loading, and configuration. Comfortable using hand tools, testing equipment, and diagnostic software. Strong customer service and communication skills, representing the company professionally on-site. Ability to work independently, managing time and priorities effectively. Willingness to travel locally within your allocated region. Desirable Skills Prior More ❯

staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (1-2 days in the office a week Bradford) Work type: 12-month fixed … exciting opportunity for a Security Governance Risk &Compliance Analyst to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … bodies Participate in forums (e.g. DWI, NCSC, Local Resilience Forums) Contribute to GRC metrics, KPIs, KRIs, and reporting Align work with business priorities and challenge inefficiencies Take ownership of customer issues and act on feedback Make informed decisions through collaboration and analysis Focus on key priorities and drive continuous improvement Build strong working relationships and support team goals Show More ❯