North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional CustomerService Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Driver Hire
Coordinator to join our Driver Risk Management (DRM) team for a 12-month contract. Help us maintain our commitment to excellence in training and customer service. Role Overview: As a new Training Compliance Coordinator, you will work closely with the Driver Hire Approved Trainers and sub-contractors to ensure … seamless organization of training courses and complete customer satisfaction. This role is perfect for those who thrive in a fast-paced, ever-changing environment. Some of the tasks in the Training Compliance Coordinator role will be: Managing inbound email requests for course bookings Effective daily management of course processing … Updating and maintaining accurate training matrix Organising courses venues and training dates Serving as the go-to person for customer queries Providing administrative support for the DRM team What do you need to be successful? To thrive in the Training Compliance Coordinator role, youll need: Ability to quickly build more »