of manager coaching, consultant conversations, and training delivery. Align QA process and execution across all International teams in partnership with vendor managers and Quality Assessors (QAs). Lead Monthly Business Reviews for the UK sales leadership team, delivering actionable data, insights, and recommendations based on performance and priorities. Contribute relevant enablement data to Quarterly Business Reviews for partner … Improvement & Consultation (20%) Act as a performance consultant by partnering with stakeholders to confirm performance gaps. Design and manage learning interventions aligned with Performance Based Training methodology and evolving business needs. Train and coach vendor partners on the expected delivery of training content. Conduct regular facilitation observations, providing constructive, targeted feedback to vendor partners. Document and standardize existing processes … in current systems and sales methodologies. Attend critical UK sales and enablement forums, including Sales All Hands, Quarterly Launches, and stakeholder meetings aligned to key responsibilities. Drive weekly or bi-weekly 1:1s with Team Leaders and Quality Assessors at partner sites. More ❯
of manager coaching, consultant conversations, and training delivery. Align QA process and execution across all International teams in partnership with vendor managers and Quality Assessors (QAs). Lead Monthly Business Reviews for the UK sales leadership team, delivering actionable data, insights, and recommendations based on performance and priorities. Contribute relevant enablement data to Quarterly Business Reviews for partner … Improvement & Consultation (20%) Act as a performance consultant by partnering with stakeholders to confirm performance gaps. Design and manage learning interventions aligned with Performance Based Training methodology and evolving business needs. Train and coach vendor partners on the expected delivery of training content. Conduct regular facilitation observations, providing constructive, targeted feedback to vendor partners. Document and standardize existing processes … in current systems and sales methodologies. Attend critical UK sales and enablement forums, including Sales All Hands, Quarterly Launches, and stakeholder meetings aligned to key responsibilities. Drive weekly or bi-weekly 1:1s with Team Leaders and Quality Assessors at partner sites. More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Randstad Sourceright
Provide support to our customer base on all core Workday processes Caseload management, responding to HCM queries within agreed SLAs and in line with the processes of the Global Business Services function Escalate tasks to the Global Product Owner as appropriate Take initiative and resolve cases to full completion Produce relevant paperwork in line with agreed processes and timelines … requirements Deliver and implement new HCM solutions Troubleshooting and resolving technical HCM issues, suggesting improvements Ensuring effective change management and communication Managing data and mass data uploads Support Workday bi-annual releases Organize and Coordinate UAT rounds, write testing scenarios, assisting test population and troubleshoot issues until resolution Participating in system-related projects and enhancements under the optic of Workday More ❯
