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plant maintenance and customer service operations. Key Responsibilities: Implementation and Configuration: Lead the implementation and configuration of SAP PM/CS modules according to business requirements. Design and configure plant maintenance and customer service processes in SAP. Develop and maintain documentation for system configurations and business processes. System … to-day support and troubleshooting for SAP PM/CS modules. Perform regular system maintenance, updates, and enhancements. Ensure data integrity and system stability. Business Process Analysis: Collaborate with business users to understand and analyze their requirements. Translate business requirements into functional specifications. Identify opportunities … for business process improvements and recommend solutions. Training and Documentation: Develop training materials and conduct training sessions for end-users. Create and maintain detailed documentation of system configurations, processes, and user guides. Project Management: Manage and execute SAP PM/CS projects, ensuring timely delivery and quality. Coordinate more »