26 to 50 of 297 Contract Continuous Improvement Jobs

define strategy and best practices. Looking for opportunities to "Shift left" testing and test automation. Providing clear and accurate documentation for the tests and test automation. Contributing towards the continuous improvement of testing and test automation practices. Integrating automated tests with the CI/CD pipeline. Sharing Best Practice and owning the testing process in all cadence More ❯

Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯

Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. · Facilitate service reviews, gathering feedback and contributing to service improvement plans. · Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. · Contribute to service planning, supporting roadmap development and capability growth. · Support team collaboration, sharing knowledge … services in secure or complex environments. · Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. · Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. · Familiarity with business systems, identity management, and secure service principles. · Strong communication skills across technical and non-technical audiences. · A proactive mindset focused on customer satisfaction and service … external partners. · Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. · Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. · Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. · Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯

Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯

ISO/IEC 20000, PRINCE2, MSP. Strong written and verbal communication skills, with the ability to simplify technical concepts. Experience balancing user needs with organisational priorities. Evidence of continuous professional development aligned with SFIA V7 competencies. What We re Looking For A commitment to continuous improvement and delivering high-quality services. Collaborative working style across teams More ❯

ISO/IEC 20000, PRINCE2, MSP. Strong written and verbal communication skills, with the ability to simplify technical concepts. Experience balancing user needs with organisational priorities. Evidence of continuous professional development aligned with SFIA V7 competencies. What We're Looking For A commitment to continuous improvement and delivering high-quality services. Collaborative working style across teams More ❯

ISO/IEC 20000, PRINCE2, MSP. Strong written and verbal communication skills, with the ability to simplify technical concepts. Experience balancing user needs with organisational priorities. Evidence of continuous professional development aligned with SFIA V7 competencies. What We’re Looking For A commitment to continuous improvement and delivering high-quality services. Collaborative working style across teams More ❯

Tool and Process Implementation: Select, implement, and oversee the use of digital tools and software platforms that support CDE and BIM processes, promoting cloud-based, secure, and collaborative workspaces Continuous Improvement: Train teams in best practices for CDE and BIM use, review existing processes, and drive innovations that enhance digital delivery efficiency and project outcomes Required Skills … to convey complex information across technical and non-technical audiences. Financial acumen for budget monitoring and cost-value balancing. Experience in risk and issue management, problem-solving, and facilitating continuous delivery improvements. Degree in Information Technology, Computer Science, Business Management, or related fields; professional certifications in project management (e.g., PRINCE2, Certified Scrum Master) desirable. We use generative AI tools More ❯

and ways of working. Manage relationships with external suppliers, ensuring high-quality delivery and adherence to timelines. Monitor industry trends and best practices in PPM tooling, project delivery, and continuous improvement. Requirements Bachelor’s degree in business administration, project management, or a related field (Master’s preferred). Demonstrable experience delivering business change projects , with a strong grounding in … on or owning PPM tool development/enhancements (e.g., workflow design, configuration, iterative improvements). Strong analytical mindset with the ability to break down complex problems and identify improvement opportunities. Excellent communication and stakeholder-management skills, able to influence and collaborate at all organisational levels. Confident facilitator, capable of running workshops and … driving decision-making. Proficiency with Power BI . Highly organised, detail-oriented, and able to manage multiple small-scale change projects simultaneously. Knowledge of Lean Six Sigma or similar continuous improvement methodologies (advantageous). PMP or other recognised project management certification More ❯

services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service delivery - this is your opportunity to make a … cost. Ensure all service metrics remain current by using traditional delivery against CSLs/KPIs, introducing balanced scorecards, user experience metrics/agreements, service availability, and continual service improvement metrics. Work together to define and agree service improvement targets to enhance service delivery. Work closely with Product Owners to set direction, understand the art of the More ❯

Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯

Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯

Adapted at negotiating and relationship building with a variety of stakeholders. Main duties of the job Responsible for managing the implementation, operation, monitoring, support, maintenance, and ongoing service improvement and optimisation for the infrastructure cloud team. Responsible for providing advice and expertise relating to risk, quality, policies, procedures, and standards for operational infrastructure relating to cloud services. Responsible … of relevant higher-level education and/or training. Knowledge gained through practical experience of working at this level, across a range of work procedures and practices. Evidence of continuous professional development Desirable Relevant Professional Registration: E.g. Chartered IT Professional (CITP) or Chartered Engineer (CEng) FEDIP Advanced Practitioner, or equivalent recognised advanced level professional qualification. Theoretical and specialist knowledge … with identifying and reducing risks to digital services (including security risks) through business continuity and disaster planning Familiar with applying industry standards and best practices to ensure quality and continuous improvement in digital services. Proficient in planning, monitoring, and managing budgets, supporting effective use of public funds Familiar with tracking project progress to meet deadlines, budgets, and More ❯

deliver, and adapt comprehensive training (in-person/virtual workshops, guides, tutorials, self-paced learning, digital adoption platforms) for all user levels, providing 1:1 coaching, ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptance criteria … levels, ensuring high satisfaction and effective escalation of critical issues. Project Estimation & Planning: Provide accurate estimates for analysis and project work, collaborating with Project/Programme Managers on planning. Continuous Learning & Knowledge Sharing: Stay abreast of technical and industry advancements, credibly sharing expertise and insights with the team. What we want from you: Salesforce Expertise & Training: Extensive experience training More ❯

enhance Safety, Quality, Delivery, and Cost Strong problem-solving, systems thinking, and debugging skills Clear, concise communication and documentation Collaboration and respect for people; effective code review and mentoring Continuous improvement mindset; data-driven decision making Required Qualifications Proficiency in the following languages .NET, C#, HTML Familiarity with relational and SQL databases (e.g., PostgreSQL, MySQL, SQL server … and an enthusiasm and passion for engineering will help you succeed in the department. Familiarity with tools such as DOORS, Rally, Azure DevOps, Jira, as well as experience with continuous Integration, Build and Test practices would also be advantageous as we continue to improve our product portfolio and the way we develop software solutions. Our goal as a team More ❯

Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft … and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+ More ❯

Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft … and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+ More ❯

as PM Chartered Project Professional or PRINCE2 Registered Practitioner Knowledge gained through practical experience of working at this level, across the range of work procedures and practices. Evidence of continuous professional development. Desirable Theoretical and specialist knowledge gained via relevant certification such as: Agile Project Management (APM) Practitioner Project Management Institute (PMI) Project Management Professional Project Leadership Programme (PLP … achieve optimum results and return on investment. Proficient in identifying, sharing and promoting best practices and lessons learned to create a culture of learning and good practice that supports continuous improvement to optimise programme delivery. Aptitude and Abilities Essential Strong decision-making and problem-solving skills taking into account the needs of situations, priorities, constraints, known risks More ❯

effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with More ❯

Ideal Candidate Analytical and solutions-focused, with a passion for data-driven decision-making. Excellent communicator and collaborator, able to work across technical and non-technical teams. Committed to continuous improvement, security standards, and best practices. RSG Plc is acting as an Employment Business in relation to this vacancy. More ❯

roadmap, milestones, and risk management. Coordinating product, engineering, QA, data, and supplier teams. Leading governance and reporting to senior stakeholders. Driving adoption and change management across the organisation. Championing continuous improvement and delivery discipline. What you'll need to succeed Proven leadership in large-scale CRM or platform transformation programmes. Strong technical delivery background with experience in More ❯

Risk & Issue Management: Identify and mitigate risks associated with legacy technologies and migration activities Budget & Resource Control: Manage budgets, forecasts, and resource allocation to ensure delivery within agreed parameters Continuous Improvement: Promote best practice in delivery and technical governance throughout the project lifecycle About You You are a highly organised and proactive delivery professional with a proven More ❯

Risk & Issue Management: Identify and mitigate risks associated with legacy technologies and migration activities Budget & Resource Control: Manage budgets, forecasts, and resource allocation to ensure delivery within agreed parameters Continuous Improvement: Promote best practice in delivery and technical governance throughout the project lifecycle About You You are a highly organised and proactive delivery professional with a proven More ❯

C-suite engagement. Skilled in documentation, process mapping, and requirements elicitation. Proficiency in SQL, JIRA, Confluence, and Visio. You'll Succeed If You Are passionate about data governance and continuous improvement. Thrive in complex, fast-paced environments. Can build trust and influence senior stakeholders to drive adoption and change. Are detail-oriented, analytical, and proactive. If you're an More ❯

and QA to refine stories, remove blockers, and deliver high-quality increments. Facilitate backlog grooming, sprint planning, reviews, and retrospectives. Monitor product performance, identify opportunities for optimisation, and drive continuous improvement. Act as the voice of the customer within the squad and champion digital best practice. Build strong relationships with stakeholders across the business to ensure alignment and transparency More ❯